Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Panda2021
Verified Purchase:Yes
It's great but shipping was very very slow
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, November 22, 2021
Hello, Panda2021,
Thank you for your feedback and review. We're sorry for the delay with your product and hope that you are still able to enjoy it. If you do have any questions, issues, or concerns, please use the information below to contact Dell Support directly.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We're sorry for the delay with your product and hope that you are still able to enjoy it. If you do have any questions, issues, or concerns, please use the information below to contact Dell Support directly.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
5
Thunderbolt Dock WD19TBS - met my needs to allow the laptop (XPS 17) to be more quickly mobile without having to disconnect a lot of cords. It has all of the ports I need to support my setup.
on November 20, 2021
Posted by: Anonymous
Verified Purchase:Yes
Thunderbolt Dock gets the job done.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: David
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use. Meets or exceeds all of our needs
Written by a customer while visiting dell.com
Posted by: Hank B.
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Dell Dock works great right out of the box on my new XPS 15. I tested it with my wife's XPS 15 (9570) and promptly ordered one for her. It was a serious upgrade for her.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Robert
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's unfortunate that I've often had odd issues with displayport not working correctly on these docks and requiring restarts and disconnects to get everything talking. The other issue is the limitation on max refresh rate when using a faster display, even when only using 1 display, the ports are capped at 60hz.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, November 30, 2021
Salutations, Robert,
Thank you for your input. We apologize for the lack of instructions and guidance when it comes to installing your WD19 product properly. We would love to help right away. Below is the article link that can further assist with configuring and troubleshooting your docking station.
WD19 and WD19S Guide: https://dell.to/2TdHyJS
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your input. We apologize for the lack of instructions and guidance when it comes to installing your WD19 product properly. We would love to help right away. Below is the article link that can further assist with configuring and troubleshooting your docking station.
WD19 and WD19S Guide: https://dell.to/2TdHyJS
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Tim Swensen
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the most trouble free dock I have used. It removals all the connection hassles. It’s worth the money to me.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Works exactly as intended. With all connections made to the dock, the PC opperates completely normally with just the Thunderbolt connection.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Nice!
on December 1, 2021
Posted by: 176sj
dock is very user friendly and works perfectly with my dell laptop.
I would recommend this to a friend!
Written by a customer while visiting dell.com