Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: A
Verified Purchase:Yes
USB C connection is very cheap and causes many connection issues
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, June 2, 2021
Hey there, A,
Thank you for your feedback and review. We apologize for the issues you have come across with your product. Below are steps to run the hardware troubleshooter through Windows.
1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We apologize for the issues you have come across with your product. Below are steps to run the hardware troubleshooter through Windows.
1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Thunderft1
Verified Purchase:Yes
Took a few times for devices to be recognized
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Bob
Verified Purchase:Yes
This docks has been good for us so far, but we are still evaluating this model.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: SD
Verified Purchase:Yes
I've had no problems using the dock with my XPS 15
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: John D
Verified Purchase:Yes
works great and easy to setup.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Therin
Verified Purchase:Yes
Works fairly well. I liked the old docking station for the E latitude better.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
Its a quick charge dock. Its got ports for multiple displays, and a few usb ports. I personally do not have a need for 4 monitor connections, and would have preferred more usb ports instead.
It does charge fast, but its slower than the one that came with
on November 3, 2021
Posted by: Anonymous
Verified Purchase:Yes
It is what it says it is.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Nice job, good for work
on November 4, 2021
Posted by: JT
I like the design, with TBT interface just need to connect the dock through it then every devices connected to it will work perfectly.
Written by a customer while visiting dell.com