Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Tedd Wilson
Verified Purchase:Yes
Exactly what I needed for my office setup.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: tonyrse
Verified Purchase:Yes
Be sure to follow the instructions to update your laptops BIOS. This is ensure no issues after the update.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
1
The Dell Thuderdock not operating as advertised
on February 15, 2021
Posted by: Frank
Verified Purchase:Yes
The thunder dock is not supporting two monitors at 1920 1080 resolution
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, February 16, 2021
Hello, Frank,
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Woody
Verified Purchase:Yes
Hardware good - Customer support horrible, does not know the product features
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, February 16, 2021
Hello, Woody,
Thank you for your feedback and review. We apologize for any issues you have come across when trying to interact with customer service. We will use your feedback to help with improvements. If you do come across any other issues, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We apologize for any issues you have come across when trying to interact with customer service. We will use your feedback to help with improvements. If you do come across any other issues, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Joe
Verified Purchase:Yes
Some issues with billing, but otherwise a very quick and painless purchase of a great product -- Quentin continues to be a great partner at Dell.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Happy customer
Verified Purchase:Yes
Must have this external gadget in order for your laptop to function properly with many other devices
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Derrick
Verified Purchase:Yes
The docking station works excellent with my Dell XPS laptop. It provides all of the essential ports that I needed.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Trevor
Verified Purchase:Yes
A must need for connecting multiple monitors. Tried one of the mini hubs but was still quite limited. This took care of my hookup needs.
I would recommend this to a friend!
Written by a customer while visiting dell.com