Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Andrew L.
Verified Purchase:Yes
Issues with compatibility required 3 tickets with pro-support, replacement of the dock, replacement of the motherboard, and nearly a wipe of the computer.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, February 12, 2021
Hello, Andrew L.,
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: P R
Verified Purchase:Yes
The fact that the cord that connects the laptop to the station is on the left side of the station instead of the front or back clearly limits where you can place your laptop when it is connected to the station. Very poor location choice. That coupled with the ridiculously high price for this docking station make it a purchase I would not recommend.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, February 16, 2021
Hello, P R,
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your input and feedback. We apologize for the issues you have come across with your product and have noted the details of your statement to help improve our products now and in the future. We would love to help you as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Paul Jernigan
Verified Purchase:Yes
Great product which gives this laptop features of a full scale desktop. A must have for laptop users.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: D Farrell
Verified Purchase:Yes
Very easy set up and the dock works well.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Myles mellor
Verified Purchase:Yes
Solid and effective station.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jon
Verified Purchase:Yes
Purchased this for my Dell Latitude E5510 laptops as this was the recommended docking station.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Me
Verified Purchase:Yes
Did what it was supposed to. HDMI worked great. Additional USB ports were most welcome. Large power brick though.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Barry
Verified Purchase:Yes
I love it. I plug in my laptop, and now have power, wireless mouse and keyboard, and additional monitors working all from one cord.
Written by a customer while visiting dell.com