Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: John Doe
Verified Purchase:Yes
Great product. Expands the capability fo my XPS 15 laptop
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: J Borsheim
Verified Purchase:Yes
Excellent product, does what I needed it to do. As described by Dell representative.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Kevin
Verified Purchase:Yes
Overall good product. I had a difficult time with my laptop booting completely when connected to the DOC. I spent three days with support on this, and ended up troubleshooting this myself. I have a wired USB (2.0) keyboard that was causing a conflict that was not an issue when connected without the DOC.
Written by a customer while visiting dell.com
Posted by: Hpcarter
Verified Purchase:Yes
The docking station works flawlessly with my Dell Latitude 5400. Simply plugged it in and it worked. No settings to set, no buttons to push. It just worked. The only negative was the length of time it took to receive it once ordered.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: PapaRon
Verified Purchase:Yes
Couldn't tell which Dock would work with my Dell, so I ordered from Dell after talking with a technical person. This Dock worked fine.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: imalvarez
Verified Purchase:Yes
Excellent. Allows me to quickly disconnect and run but when I’m back in office just one plug to my set up
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
2
DO NOT CONNECT TO YOUR MONITOR. Other than that works great :)
on November 23, 2020
Posted by: Anonymous
Verified Purchase:Yes
Useful for my new Dell XPS 13 Laptop and connecting it to my screen. The biggest problem is you CANNOT connect it to a monitor. Spent all night trying to figure out why my monitor was flickering ON AND OFF...Turns out it was because of this Docking station. I thought it was the cords originally...Not the case. Plugged my screen directly into my laptop not the docking station and it worked perfectly. So DO NOT plug this into your screen it will turn on/off and give you a nightmare. Besides that to plug things into it is useful. Would recommend Dell fixing this as I've read of other people having the same problem and had I not read that I would be still troubleshooting a terrible problem.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, November 25, 2020
Hello Denzel Campbell,
Thank you for your review and feedback. We apologize for your experience. Below is a link to multiple processes that could help with the flickering issue.
Monitor troubleshooting: https://dell.to/2UU27Z4
For additional support, please call Dell directly at 1-800-624-9896
Best,
Fred@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your review and feedback. We apologize for your experience. Below is a link to multiple processes that could help with the flickering issue.
Monitor troubleshooting: https://dell.to/2UU27Z4
For additional support, please call Dell directly at 1-800-624-9896
Best,
Fred@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Tommy
Verified Purchase:Yes
Work as expected. Delivered very fast.
I would recommend this to a friend!
Written by a customer while visiting dell.com