Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Chris B
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great simple to use and connect docking station, works great with any compatible USB-C/Thunderbolt connected product
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does exactly what I need it to do - adds extra USB, enables me to have ethernet network cable, monitor and power plugged right in and ready to go when I connect the power USB to the laptop.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Megaden
Verified Purchase:Yes
It provided all the connectivity ports I need. The dedicated power source helped my connected devices to function normally. One thing to mention is it has only one HDMI port. the other display ports are one USB C and two DP ports. I would prefer two HDMI ports over two DP ports.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: ChrisG
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice dock would like to see more led indicators
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: GJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have over a hundred of these dockings stations and they are typically great however as of the past 8 months we have been getting ~10% of them having issues after a short time of using them. Issues like power will not work and fan issues. It seems the quality of these docking stations are not what they used to be like.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, August 17, 2022
Good day, GJ,
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review and feedback. We are truly sorry about your experience with your product and will use your provided input to help with improving our current and future products. If you run into any further questions, issues, or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: steve
Verified Purchase:Yes
[This review was collected as part of a promotion.] have been using the docking station for several weeks now. I like the support for multiple USB C/thunderbolt connections. Currently have multiple monitors connected to it. No issues.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Assistant Director of IT
Verified Purchase:Yes
Very convenient for plugging in additional monitors or USB devices. Small enough that it doesn't take up much desk space.
Written by a customer while visiting dell.com
Posted by: Robin
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you don't have one of these yet, order one! I have one for my office and my home office and it makes hybrid work incredibly organized and more efficient.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, August 17, 2022
Hi, Robin R.,
Thank you for your review. We appreciate your kind words and are happy to know you're enjoying your product. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review. We appreciate your kind words and are happy to know you're enjoying your product. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please use the information below to contact Dell at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com