Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased multiple ones with no issues for users at our company
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: RussMc
Verified Purchase:Yes
Great product! I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Best docking station available for multiple monitors
on August 1, 2022
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works seemlessly with all devices. Don't have to install any drivers.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jeff Griffin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great product. It has never failed me.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dell Thunderbolt Dock is awesome!! It is exactly what we needed and worth the $$
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does what it's supposed to do. Well designed piece of hardware.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: COC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The USB-C connector gets lose and causes problems. Sometimes have to cycle power on dock. Users get confused that their laptop isn't working when it's the dock that has stopped working.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, August 2, 2022
Hello, COC,
Thank you for your review. We apologize for the issues you have encountered with your defective product and would love to help in getting this resolved as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your review. We apologize for the issues you have encountered with your defective product and would love to help in getting this resolved as soon as possible. Please, use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] A bit expensive but definitely the ideal docking station option in terms of convenience and cost
I would recommend this to a friend!
Written by a customer while visiting dell.com