Customer reviews from dell.com
Dell Thunderbolt Dock - WD19TBS - Black - Black
Average customer rating
4.1
(866 Reviews)
Rating breakdown 866 reviews
5 Stars
510
4 Stars
154
3 Stars
75
2 Stars
49
1 Star
78
79%of customers recommend this product.
(
593 out of
746)
Customer Reviews for Dell Thunderbolt Dock - WD19TBS - Black - Black
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] they work pretty well and give us very few problems. The one issue I have is they don't really have enough USB ports and we often have to buy an additional USB hub to use with them.
Written by a customer while visiting dell.com
Posted by: GrandMasterB
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great to expand laptop functionality.
Written by a customer while visiting dell.com
Posted by: Jag
Verified Purchase:Yes
[This review was collected as part of a promotion.] Expensive. Doesn’t entirely work with Alienware laptop computer. Intermittent external screen blackout which appears to be a known issue.
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, July 26, 2022
Hi, Jag,
Thank you for your feedback and review. We apologize for the issues you have come across with your product. Below are steps to run the hardware troubleshooter through Windows.
1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for your feedback and review. We apologize for the issues you have come across with your product. Below are steps to run the hardware troubleshooter through Windows.
1. Press “Windows key + X” and go to “control panel”.
2. Type “Troubleshooter” in the Search box and hit enter.
3. Select “Hardware and Sound” from the Troubleshooter Window.
4. Select “Hardware and Devices” under Devices option
If you require further assistance, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Posted by: Eckerd ITS
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dock is simple to set up and works perfectly with our latitude laptops!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: K.P.
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s easy to set up and works beautifully.
Written by a customer while visiting dell.com
Customer Rating
5
Superb integration of power pack with thunderbolt hub features. Reliable, friendly. All the standard functionality of a power pack in an enhanced Thunder Dock for the "road warrior". Highly desirable gadget to throw in the laptop back back....
on July 26, 2022
Posted by: SG
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent power pack/hub option or the road warrior. Right size, right weight, right ports functionality. Specially the ability to connect to devices data and peripherals while charging. The recharging of the battery pack has the convenience of the power cable being attached to it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this dock, it is must with a dell laptop.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: HTM
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does its job well. Have yet to have any issues.
I would recommend this to a friend!
Written by a customer while visiting dell.com