Customer reviews from braun.com
Braun - HM5100 MultiMix 5 9-Speed Hand Mixer - Black
Average customer rating
4.7
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
49
4 Stars
9
3 Stars
0
2 Stars
2
1 Star
1
93%of customers recommend this product.
(
52 out of
56)
Customer Reviews for Braun - HM5100 MultiMix 5 9-Speed Hand Mixer - Black
Posted by: Cara
Verified Purchase:Yes
Very nice mixer which feels very smooth while it's running, and worked well enough to handle thick cookie dough pretty efficiently. The speed dial is quite nice and it's easy to eject the attachments. It's relatively quiet, though the high pitch of the sound bothers my kids.
I would recommend this to a friend!
Written by a customer while visiting braun.com
Customer Rating
1
Butter?
on February 10, 2024
Posted by: Bob3468
from Va
Cannot cream butter with a whisk. No beater attachments.
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, February 15, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting braun.com
Customer Rating
2
Beaters plastic cheap
on February 18, 2024
Posted by: Marlene
from Indiana
Plastic on beaters broke just after a couple of used.
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, February 19, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you.
Written by a customer while visiting braun.com
Posted by: LMMW
Verified Purchase:Yes
This Braun mixer is the only product on the market with real power. Recently, when we went to order a new hand mixer, we ordered two different "Top" brands. They were both dismally underpowered, with ridiculous features like lights, and nothing like their old models.
I would recommend this to a friend!
Written by a customer while visiting braun.com
Posted by: Tom Iselin
from Sun Valley, ID
Verified Purchase:Yes
Super noisy and not as powerful as advertised. It also made a weird noise when stirring heavy batters. As chef who had a cooking show in the 80s, I don't recommend it. I'm very interested to see how it performs over a long period of time, and whether it will hold up as promised.
Response from braun.comBy Delonghi, March 10, 2025
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
Written by a customer while visiting braun.com