Customer reviews from lg.com
LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
39
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Posted by: vdub
from Huntington Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only negative that could be easily corrected is the drawing and explanation of where to place the foam strips in a new wall sleeve and the importance of tilting the sleeve so it has a 1/4" downward slope away from wall. The current instructions and drawings do not show this clearly.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Trim kit included.
on December 26, 2020
Posted by: cindylou20
from Bethlehem,Pa.
[This review was collected as part of a promotion.] Entire process went smoothly. Easy to read instructions.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
on December 14, 2020
Posted by: Tony pet 456
[This review was collected as part of a promotion.] Front plastic grill rattled from the start- had to put tape etc. to stop rattle- very flimsy. In cool mode— low- it is pretty loud in my apt.energy saver mode is a little better. also the louvers on the grill do not tilt UP enough to allow air to flow up into room— only down one foot from floor
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 12, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Too noisy
on December 7, 2020
Posted by: Joycie13
from Lumberton new jersey
I have been trying to get this problem straightened out ever since I got it
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Loud
on September 18, 2020
Posted by: Notsogood
from Crestview fl
Item is loud, directional lovers are a joke, basically never stops running, did not come with sleeve, the sleeve cost will bump the cost by more than 30%. Recomendation shop shop shop before purchasing this unit.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: adkbob
from NY NY
Verified Purchase:Yes
The unit installed incredibly easy and is doing a great job cooling. The energy feature saves us money while keeping the room cool and comfortable.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Robbbbie
from Mass.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our old air conditioner finally died after over twenty years. We saw a LG (model LT1016CER) through the wall that would fit the old sleeve. This was during worst heat wave of the year. Ordered the unit through customer service and asked if they could put a rush on it as it was 91degrees in the room. Unit arrived at our local Low’s in five days. Service great, air conditioner great and runs quiet.
Thank You
Thank You
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DJ Williams
from Warsaw, Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am glad that I went with the LG. Does a great job!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com