Customer reviews from lg.com
LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
39
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Customer Rating
4
Lasts around 5-7 yrs
on December 14, 2024
Posted by: MarkHu
from Newport Beach CA
[This review was collected as part of a promotion.] Perfect for our master bedroom; saver mode cycles on and off to save power, so that’s annoying once the motor starts to get loud (this is our 3rd unit; each lasting 5-7yrs of daily use). Powerful enough that it also cools our hallway and most of a family room (approx 500 sq ft) One star off as packaging is insufficient and has a broken part. LG replaced under warranty at n/c.
Great value!
Great value!
Pros: Quality, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy LG, February 4, 2026
Hello, Mark. Thank you for sharing your thoughts about your LG air conditioner. We’re delighted to hear it’s the perfect fit for your master bedroom and powerful enough to cool such a large area. It’s also great to know your previous units have served you well over the years and that our team was able to replace the damaged part under warranty at no cost. Your feedback on the packaging is truly appreciated and helps us continue improving. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
1
Does not cool
on September 13, 2024
Posted by: MarisaCast
from New york, new york
After three months of use it stopped cooling. It blows out warm air and does not adjust to the temperature i set it at. I cleaned the filter with no change. do not recommend.
Quality
2
Features
3
Value
2
Response from lg.comBy true, LG Digital Care Team, September 13, 2024
Hey there Marisa! We appreciate you letting us know about your LG AC unit not cooling. We want to help get it back up and running again so you can have a nice, cool home. We'll be happy to provide you with this link (http://spr.ly/6428WL5XG), which offers different troubleshooting tips to help your AC cool again. If you still need assistance, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
Noisy
on August 5, 2024
Posted by: Mike164
from New York
I am having problems with noise. I think it’s because the front plastic cover is so flimsy. I had a tech come out and suggested to put tape on it but it didn’t help. You mostly hear it when it is on low fan speed.
Quality
1
Features
3
Value
2
Response from lg.comBy LG, August 6, 2024
Hi there. Thank you for sharing your experience with us. We understand that the noise issue with your LT1016CER unit can be concerning.
To address the noise, we suggest checking if the unit is properly installed and if there are any loose parts. Sometimes, ensuring that all screws and fasteners are tightly secured can help reduce noise. Additionally, if the noise persists, it might be helpful to inspect if there are any obstructions or debris around the unit that could be causing the issue.
LG Air Conditioner - Troubleshooting Loud Noises During Operation - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960
We’d like to assist you further with this. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide additional support. We appreciate your patience.
—Renzo
To address the noise, we suggest checking if the unit is properly installed and if there are any loose parts. Sometimes, ensuring that all screws and fasteners are tightly secured can help reduce noise. Additionally, if the noise persists, it might be helpful to inspect if there are any obstructions or debris around the unit that could be causing the issue.
LG Air Conditioner - Troubleshooting Loud Noises During Operation - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960
We’d like to assist you further with this. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide additional support. We appreciate your patience.
—Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Brilliant design/truly a design for better living
on June 28, 2024
Posted by: Daddysgirl
from New York, NY
[This review was collected as part of a promotion.] This A.C. has enhanced my summer with it’s ease.
Pros: Quality
Quality
5
Features
4
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, March 19, 2026
Hi there, thank you for sharing your experience. We understand how much a well‑designed unit can elevate everyday comfort, and it’s great to hear your 9,800 BTU 115v Through‑the‑Wall Air Conditioner LT1016CER has made your summer easier. This model is built for efficient cooling and simple operation, so it’s great to know it’s been a strong fit for your home.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
LG own It
on June 21, 2024
Posted by: LG products owner
from Starkville , Mississippi
[This review was collected as part of a promotion.] All my products in my house is LG , wonderful made products stands up to its name & 💯 back up by LG company. LG is so right Life Good , LG makes it Even better.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent thru-the-wall room air conditioner unit.
on September 1, 2023
Posted by: C Sutton
from Dallas, TX
Verified Purchase:Yes
The controls are much like the Friedrich air conditioner I replaced with this one, but LG is much quieter. It was as easy as pulling the old Friedrich out of the wall sleeve and sliding this one in its place. Took only a few minutes to install.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Caliban1134
from Sacramento, CA
Verified Purchase:Yes
I have had this unit running for about a month. Works great at keeping a small, insulated room cool.
My only complaint is that it’s loud enough to drown out the TV and I have to turn the volume up and down as the AC goes off and on frequently.
My only complaint is that it’s loud enough to drown out the TV and I have to turn the volume up and down as the AC goes off and on frequently.
Pros: ease of use
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Lafatlife
from Connecticut
Verified Purchase:Yes
I bought this about a month ago to replace a wall unit that was over 40 years old. We were afraid to it due to its age. I bought a wall sleeve to go with this and it fit like a glove. I liked the fact that it came with trim pieces as well to give it a finished look.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com