Customer reviews from lg.com
LG - 9,800 BTU 440 Sq Ft Through-the-Wall AC - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
39
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for LG - 9,800 BTU 440 Sq Ft Through-the-Wall AC - White
Customer Rating
1
Noisy
on August 5, 2024
Posted by: Mike164
from New York
I am having problems with noise. I think it’s because the front plastic cover is so flimsy. I had a tech come out and suggested to put tape on it but it didn’t help. You mostly hear it when it is on low fan speed.
Quality
1
Features
3
Value
2
Response from lg.comBy LG, August 6, 2024
Hi there. Thank you for sharing your experience with us. We understand that the noise issue with your LT1016CER unit can be concerning.
To address the noise, we suggest checking if the unit is properly installed and if there are any loose parts. Sometimes, ensuring that all screws and fasteners are tightly secured can help reduce noise. Additionally, if the noise persists, it might be helpful to inspect if there are any obstructions or debris around the unit that could be causing the issue.
LG Air Conditioner - Troubleshooting Loud Noises During Operation - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960
We’d like to assist you further with this. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide additional support. We appreciate your patience.
—Renzo
To address the noise, we suggest checking if the unit is properly installed and if there are any loose parts. Sometimes, ensuring that all screws and fasteners are tightly secured can help reduce noise. Additionally, if the noise persists, it might be helpful to inspect if there are any obstructions or debris around the unit that could be causing the issue.
LG Air Conditioner - Troubleshooting Loud Noises During Operation - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960
We’d like to assist you further with this. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and provide additional support. We appreciate your patience.
—Renzo
Written by a customer while visiting lg.com
Customer Rating
3
FEELING GOOD
on July 27, 2018
Posted by: DAJ66
from Bronx, New York
[This review was collected as part of a promotion.] To date, I am happy with the product. It is has been a great improvement to comfort during the on again off again heat wave
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Satisfied but...
on July 17, 2023
Posted by: FishLG
from Ct
Bought a month ago, works good only problem is the display panel....very, very, very difficult to see the tiny lights even with a magnifying glass so you can imagine when using the remote it is impossible!. Poorly designed!
Pros: Quality, Performance
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Better than advertised
on September 22, 2017
Posted by: Sweeps51
from Warwick, RI, United States
[This review was collected as part of a promotion.] I have a 1200 sf apartment located on the top floor facing south. This a/c does a great job of keeping my apartment comfortably cool. It's quiet, fits perfectly and is not a big energy user.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quiet work horse
on September 22, 2017
Posted by: Catherine84
from Las Vegas NV.
[This review was collected as part of a promotion.] outstanding product, it is in a 4 car garage in Las Vegas NV where it knows how to get hot. Even when it was a 114 outside I could keep my large garage at 81 degrees. It is cooling a much larger area than it says it can.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Review
on October 9, 2017
Posted by: chac
AC unit works great but came damaged. Clearly it was dropped. Side was dented and back cage was bent. Still works so instead of going through the hassle of returning, decided to keep it. Hopefully it continues to work. Other reviews from other people also had damage.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Darrel88
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased and had the unit installed 3 weeks ago. To date it has worked beautifully. No problems at all.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KenDC
from Washington DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've bought the LG line of wall AC units a few times over the years. They're priced great and have great functionality, features, longevity, cooling power and look nice. Easy to install in the permanent sleeve that's already in place.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com