Customer reviews from dell.com
Dell WD19 Docking Station - Black - Black
Average customer rating
3.7
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
35
4 Stars
9
3 Stars
14
2 Stars
6
1 Star
10
65%of customers recommend this product.
(
44 out of
68)
Customer Reviews for Dell WD19 Docking Station - Black - Black
Customer Rating
3
Dell Dock is way more expensive than competitor.
on August 19, 2020
Posted by: Rasoul
Verified Purchase:Yes
Dell Dock is way more expensive than competitor.
No, I would not recommend this to a friend.
Response from dell.comBy Lexy@Dell, DellRR, October 13, 2020
Hello,
Thank you for your feedback. We are sorry to hear about your experience. We will forward this review to improve our products and services. Below I have provided a link that goes over the features of this product.
Features: https://dell.to/3iS3eCh
For additional support, please call Dell directly- 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your feedback. We are sorry to hear about your experience. We will forward this review to improve our products and services. Below I have provided a link that goes over the features of this product.
Features: https://dell.to/3iS3eCh
For additional support, please call Dell directly- 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Ed
Verified Purchase:Yes
It is working fine, eventhough I had to buy an adaptor for my monitor. I just wish it hadn't been so hard getting here. The first dock that was recommended for my computer would not work.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Tech Now LLC
Verified Purchase:Yes
Client likes being able to work on a larger screen with out multiple dongles to connect and disconnect
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: A
Verified Purchase:Yes
end that goes into the computer breaks very easily.
No, I would not recommend this to a friend.
Response from dell.comBy Kristen@Dell, DellRR, October 1, 2020
A
Thank you for providing us with your feedback. We are sorry that you have some issues. We understand how frustrating it can be when things don't work the way you expect them to. We want you to enjoy using your docking station.
The best way for us to try to help would be to follow up with our Support Team here. http://dell.to/2sH7Qlm or 1-800-624-9896
Also, here is a link to the support page for WD19-130W
http://bitly.ws/9UM9
Best, Kristen@Dell Chat or Call: http://dell.to/2sH7Qlm.
Thank you for providing us with your feedback. We are sorry that you have some issues. We understand how frustrating it can be when things don't work the way you expect them to. We want you to enjoy using your docking station.
The best way for us to try to help would be to follow up with our Support Team here. http://dell.to/2sH7Qlm or 1-800-624-9896
Also, here is a link to the support page for WD19-130W
http://bitly.ws/9UM9
Best, Kristen@Dell Chat or Call: http://dell.to/2sH7Qlm.
Written by a customer while visiting dell.com
Posted by: Libby Fulcher
Verified Purchase:Yes
The docking stations are great until they are not. We had several we had to send back for replacement because they just stop working.
No, I would not recommend this to a friend.
Response from dell.comBy Kristen@Dell, DellRR, October 1, 2020
Libby Fulcher
Thank you for providing us with your feedback. We are sorry that you have some issues. We understand how frustrating it can be when things don't work the way you expect them to. We want you to enjoy using your docking station.
The best way for us to try to help would be to follow up with our Support Team here. http://dell.to/2sH7Qlm or 1-800-624-9896
Also, here is a link to the support page for WD19-130W
http://bitly.ws/9UM9
Best, Kristen@Dell Chat or Call: http://dell.to/2sH7Qlm.
Thank you for providing us with your feedback. We are sorry that you have some issues. We understand how frustrating it can be when things don't work the way you expect them to. We want you to enjoy using your docking station.
The best way for us to try to help would be to follow up with our Support Team here. http://dell.to/2sH7Qlm or 1-800-624-9896
Also, here is a link to the support page for WD19-130W
http://bitly.ws/9UM9
Best, Kristen@Dell Chat or Call: http://dell.to/2sH7Qlm.
Written by a customer while visiting dell.com
Posted by: pdm2
Verified Purchase:Yes
Does not state that it requires a USB-c port which many dell laptops do NOT HAVE. It is hard wired connector
No, I would not recommend this to a friend.
Response from dell.comBy Lexy@Dell, DellRR, October 29, 2020
Hello,
Thank you for your review. We are sorry to hear about your experience. Below I have provided a link with adaptors Dell offers that should resolve this issue.
Adapters: https://dell.to/3mxMcvh
For additional support, please call Dell direclty at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your review. We are sorry to hear about your experience. Below I have provided a link with adaptors Dell offers that should resolve this issue.
Adapters: https://dell.to/3mxMcvh
For additional support, please call Dell direclty at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Clay
Verified Purchase:Yes
Like the new size of these
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: dmaxpsyd
Verified Purchase:Yes
Works well as it should. Convenient and compact.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com