Customer reviews from dell.com
Dell WD19 Docking Station - Black - Black
Average customer rating
3.7
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
35
4 Stars
9
3 Stars
14
2 Stars
6
1 Star
10
65%of customers recommend this product.
(
44 out of
68)
Customer Reviews for Dell WD19 Docking Station - Black - Black
Posted by: Stephen
Verified Purchase:Yes
Does what it is supposed to, so that is a good thing!
Written by a customer while visiting dell.com
Posted by: Ed in IT
Verified Purchase:Yes
The plug and wire are a bit heavy and can ruin the port it is plugged in to if the laptop is elevated while plugged in. This has resulted in 2 motherboards needing to be replaced under warranty before we started supporting the cable to take the strain off of the port. Either the port on the motherboard needs to be shored up or the connector could use a 90* at the end to help relieve the stress. The performance of the dock is great, make sure you follow the instructions and install all of the drivers required before using it and it will perform great.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: JimK-NC
Verified Purchase:Yes
Great dock. A little shy on the USB ports for what it is though, but otherwise a good fit.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
So far so good! Everything is working exactly as I need it to!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jay N.
Verified Purchase:Yes
Great way to work with laptop and supports three monitors.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jerry B
Verified Purchase:Yes
Tons of ports. Easy to set up. Supports all devices.
Written by a customer while visiting dell.com
Posted by: No Dock 4 U
Verified Purchase:Yes
Wasn’t compatible with my laptop (Dell Inspiron 5501). You need a compatibility category in the tech specs for each docking station. It took a call to Tech Support and 2 hours on hold to have someone tell me it wasn’t compatible.
I would recommend this to a friend!
Response from dell.comBy Lexy@Dell, DellRR, October 13, 2020
Hello,
Thank you for your review. We are sorry you are experiencing this issue. Below I have provided two links that should resolve this issue.
Compatibility List: https://dell.to/3doaYuw
Connecting a laptop with a docking station: https://dell.to/2SEUW5O
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your review. We are sorry you are experiencing this issue. Below I have provided two links that should resolve this issue.
Compatibility List: https://dell.to/3doaYuw
Connecting a laptop with a docking station: https://dell.to/2SEUW5O
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Ken
Verified Purchase:Yes
These docks are nice as a recharge device as well as a dock.
I would recommend this to a friend!
Written by a customer while visiting dell.com