Customer reviews from wilsonelectronics
weBoost - Drive Reach Fleet 4G LTE Cell Phone Signal Booster - Red/Black
Average customer rating
4.3
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
54
4 Stars
11
3 Stars
3
2 Stars
5
1 Star
6
79%of customers recommend this product.
(
31 out of
39)
Customer Reviews for weBoost - Drive Reach Fleet 4G LTE Cell Phone Signal Booster - Red/Black
Customer Rating
5
Excellent Product
on November 26, 2020
Posted by: Doc
from Southern New Mexico
I live in the mountains of southern New Mexico and cell service is very spotty. This product allowed me to stream music and make call in some of the lower valleys.
Written by a customer while visiting wilsonelectronics
Customer Rating
5
Worked REALLY well in the Sierras
on November 2, 2020
Posted by: AJF
from San Jose CA
Bought this so we could escape on a Friday or Monday and "work from anywhere." We tested it by going to the Mammoth Lakes area of California. In several spots we were able to make phone calls and check the web where we couldn't before (having been in the Sierras a few times). So far, so GOOD!
Written by a customer while visiting wilsonelectronics
Customer Rating
3
Questionable compatibility to other systems
on November 1, 2020
Posted by: Dale
from Grantsville, wv
I have a 45 min drive to work, it did help in some area's but the other areas it not working, I see others using there cell phones ????
Response from wilsonelectronicsBy November 1, 2020
Hello Dale,
Thank you for taking the time to leave your review! We are sorry to hear that you are still having a hard time seeing a boosted signal in some areas. It is important to keep in mind that a weaker outside signal will result in a smaller coverage area. It is also important to note that if you area in an area with no signal, the booster will most likely not be able to help as it is unable to amplify a boosted signal. Something I suggest looking for is feedback as this causes the booster to lower its gain. You can check this by powering the booster off for a few seconds and then powering it back on. If you see a red light when the booster is powered on, this will confirm that there is feedback going into the system. The light will only shine red for a few seconds before going to a solid green so it is important to keep an eye on the light when it is first powered on. To fix the oscillation issue, you will just need to separate the antennas farther apart and reboot the system. If you are still unsatisfied with your booster's performance, please do not hesitate to reach out to our customer support team at 866-294-1660 or email our online support at support@wilsonelectronics.com. They would be more than happy to help!
Thank you!
weBoost Customer Service.
Thank you for taking the time to leave your review! We are sorry to hear that you are still having a hard time seeing a boosted signal in some areas. It is important to keep in mind that a weaker outside signal will result in a smaller coverage area. It is also important to note that if you area in an area with no signal, the booster will most likely not be able to help as it is unable to amplify a boosted signal. Something I suggest looking for is feedback as this causes the booster to lower its gain. You can check this by powering the booster off for a few seconds and then powering it back on. If you see a red light when the booster is powered on, this will confirm that there is feedback going into the system. The light will only shine red for a few seconds before going to a solid green so it is important to keep an eye on the light when it is first powered on. To fix the oscillation issue, you will just need to separate the antennas farther apart and reboot the system. If you are still unsatisfied with your booster's performance, please do not hesitate to reach out to our customer support team at 866-294-1660 or email our online support at support@wilsonelectronics.com. They would be more than happy to help!
Thank you!
weBoost Customer Service.
Written by a customer while visiting wilsonelectronics
Customer Rating
5
Great price of equipment
on October 22, 2020
Posted by: Tater
from Truth or Consequences New Mexico
The installation was easy and and the performance was well worth the investment
Written by a customer while visiting wilsonelectronics
Customer Rating
5
This product meets my expectation!
on September 26, 2020
Posted by: Robbie
from Temecula, CA
The product isn't meant to be your own cell tower but it sure as hell helps in most places. It allowed me to get service in many places that my friends couldn't during my recent trip through California, Nevada, Utah, and Arizona. This is an awesome product to have in your car for long drives and remote areas. The only issue I really ran into was the length of the antenna cord. I have a 2019 rav4 and ran the cord from the back of the roof on the left side, through the hatch gasket and followed the shortest possible route through my trim so I can place the main piece under the driver's seat. One more foot would have made a huge difference with this cord allowing me to place the external antenna in the right place without having to expose the wire inside the car. Just a minor issue that I think is more of a convenience for me rather than a major or significant issue. I also ran the cell booster off of a Jackery 500 and it didn't consume much power which was nice. I didn't want to leave my vehicle on in the campground and everything worked well. Overall the drive reach booster has been great and I'm sure it will continue to be great. I'm considering getting a stronger antenna with a longer cord if it's possible to switch them out.
Written by a customer while visiting wilsonelectronics
Customer Rating
5
Amazing Improvement
on July 28, 2020
Posted by: Ed
from Fresno, Ca
I have had the older model since 2017. When I heard that an improved model was available I couldn't resist. I can't believe the improvements to my reception. Installation is easy and customer service is readily available for technical questions. There are multiple antenna options. I opted for the NMO permanent mount.
Written by a customer while visiting wilsonelectronics
Customer Rating
5
Excellent booster
on July 12, 2020
Posted by: Rob
from Middle of nowhere, PA
I work in the oilfield in rural Appalachia, this lets me make calls and look things up on the internet in places I have no business doing it. I've only found one place so far that it didn't give me at least some signal; and it was maybe the most backwoods West Virginia spot in a valley that I've ever been to.
Written by a customer while visiting wilsonelectronics
Customer Rating
5
Works great.
on June 8, 2020
Posted by: rwright30701
from Calhoun, GA
I'm very pleased with how well it works. In the area where I live my cell is pretty mush useless without it.
Written by a customer while visiting wilsonelectronics