Customer reviews from lg.com
LG - 260 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Average customer rating
4.4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
36
4 Stars
10
3 Stars
6
2 Stars
0
1 Star
3
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for LG - 260 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Customer Rating
4
Filter
on June 21, 2023
Posted by: EBE47
from Wilson North Carolina
[This review was collected as part of a promotion.] I bought about 4 months ago. I love it. But can’t finger out how to cut the air conditioner filter needs cleaning but off I’ve cleaned but does not go off.
Pros: ease of use
Quality
4
Features
4
Value
4
Response from lg.comBy Rita, Social/LG, June 22, 2023
Hello! We appreciate your genuine love!. It means the world to us that you are happy with your LG Window Air Conditioner. We consider customer experience and satisfaction to be our top priorities, and your review reaffirms that. Check out our LG Support page for how-to tips on how to clear the indicator light after cleaning your air filter: https://www.lg.com/in/support/product-help/CT20150054-20152303826704 Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Enjoy! ~Rita
Written by a customer while visiting lg.com
Posted by: Markcus01
from Rhode Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy I bought this unit. It cools off the room quickly although not as quietly as I had hoped. I do like the energy saving feature that turns the fan on and off as it is needed. Alland all, it is a good unit for my bedroom.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
It's very quiet it cools whole house down
on July 6, 2023
Posted by: Joe from cocomo
from New Braunfels Texas
[This review was collected as part of a promotion.] I bought window unit 3-4 months ago I have to say it cools house down small house 2 bedroom one bath even better with a fan in front of the window unit I'm happy 😊
Pros: Quality
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Great capabilities
on July 6, 2023
Posted by: chironm
from Brooklyn NY
This ac unit is wonderful! Being able to remotely turn on and program is very efficient.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Mediocre
on July 7, 2023
Posted by: LW6017
from Pavo, GA
[This review was collected as part of a promotion.] It keeps the room cool enough but I don’t like the fact that the panel faces the ceiling. Point is that when I use the remote , I can not see what it is set on. I have had it only 3 weeks and already the clean filter light has come on. I checked the filter and it IS clean!!!
Quality
3
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Dockpost
from Azle, Texas
Verified Purchase:Yes
This unit performs as expected with one exception. The mode selection failed to work properly on two occasions thus far. I had to shut the unit down for a few minutes each time to get it to change functions. This is disappointing on such a new unit.
Pros: Style/Design, Performance
Quality
4
Features
2
Value
4
Response from lg.comBy Rita, Social/LG, July 27, 2023
Thank you for bringing this to our attention, and we are sorry to hear about your LG Air Conditioner not working properly! Your review matters to us, and we genuinely value your input. It does not go unnoticed. We would like you to know that if you need help, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport, then we will review the issue and find a solution for you! ~Rita
Written by a customer while visiting lg.com
Posted by: MB MB
from Texas
Verified Purchase:Yes
It works fine; however, it is loud, on ECO mode it keeps going on for couple of seconds and the go off.
Quality
3
Features
4
Value
3
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hi! We're glad your new AC is living up to your expectations, but it shouldn't be producing any louder than manageable sounds! We've attached a link with more info as to what may be going on, and if the troubleshooting there doesn't help, please be sure to reach out to us with the second link below. https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noise-from-my-air-conditioner-CT10000014-20153120749468 https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com