[This review was collected as part of a promotion.] Super cooling - Super Quiet - I have serval LG units and have always received great perfomance and no service issues
This highly rated AC was a lucky in-stock find at Lowes and since my purchase they have been very hard to find. BUT if you do find availability BUY IT. Bought them for 2 bedrooms and each AC unit cools down the bedroom within minutes. Have never needed to run the fan higher than the low setting. Quiet, efficient, and easy to use.
[This review was collected as part of a promotion.] Solid and a bit quieter than most. Arrived damaged, screws broken off from being screwed in too tightly, plastic broken by same. Remote does not work. LG CustomerService response came from a foreign country, English challenged, and generally extremely poor, discourteous, and unreasonable.
Chose this unit because of consumer reports ranking. Being in a bedroom, noise level was a big concern and this model was ranked very good in that area. Also it rated very well overall. Been using it for 2 weeks now and it has lived up to its high ranking. Seems to be a well built unit that performs well also. First purchase of an LG product and so far happy with it.
[This review was collected as part of a promotion.] We didn’t need a new air conditioner but, the one we had was so noisy, it was keeping us awake at night. We have a couple of LG appliances and have been very happy with them, so we decided to get the LG air conditioner. We absolutely LOVE it. It is so quiet that we have no more sleepless nights and ringing ears. LG is now my appliance of choice.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
[This review was collected as part of a promotion.] bought 2months ago very happy with unit like the low fan noise and controls
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Energy Mode Deafening squeal out of the box
on July 13, 2020
Posted by: Bayern
from Alexandria VA
We've had this AC for a week and two complaints so far. First, energy saver mode is useless as it makes an awful squeal noise. Second, the WiFi connection constantly drops despite having good to strong connectivity.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 17, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
More than I expected
on June 30, 2019
Posted by: Barry Purple Haze
from Louisville
This is a very, very nice unit. It's quiet and cools my bedroom effortlessly on a 2nd floor.