Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Ed Holicky
Verified Purchase:Yes
It was easy to set up; I did not like that I have to use new ink.
Written by a customer while visiting hp.com
Posted by: One in need
from Oregon
Verified Purchase:Yes
Different specialists worked with us to explain and facilitate our transaction. Once our printer arrived, 2 women worked tirelessly with us to help get our printer aligned with our wireless wi fi system, no small task. All of the staff we worked with were most patieneet, which was greatly appreciated and needed.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: AAlbina
from NH, USA
Verified Purchase:Yes
Upgraded from an 8000 series. This machine meets my needs.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Sticks and Stones
from Savannah, GA
Verified Purchase:Yes
Overall, I'm not very happy with this printer. It is too big and bulky, sounds like something is breaking inside every time it prints, print quality looks dim and muted, and the ink cartridges are very difficult to install.
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: senior plus
Verified Purchase:Yes
a couple of my friends and my son, coming to you about HP product. My son hoping to be able to get a HP computer from you direct, because of the experience I had. Which I had the best service and tech support knowledge of the product . Thank you HR you hire the best of the best which makes for a wonderful experience
Written by a customer while visiting hp.com
Posted by: Need Human Help
Verified Purchase:Yes
The printer works well but it automatically prints 2-sided and I can't turn it off. I've tried forums and other online resources but can't find an answer that helps me. I also can't find a way to talk with a human at HP to discuss the problem and their "chat" feature just kept telling me how to do 2-sided copying!
Written by a customer while visiting hp.com
Posted by: AGRANBY
from U.S.A.
Verified Purchase:Yes
Received the 1st printer and it doesn't recognize the HP cartridges sent with the printer. Sent back and they are refunding. I wish they could just send out a new one right away without having to process a return and ordering a new one!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: HSD USA
from Fort Lauderdale, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this printer about a month ago and have been very satisfied with both the quality and speed of the printer.
I would recommend this to a friend!
Features
1
Performance
1
Response from hp.comBy HP Care, September 24, 2019
Hi there,
I'm so glad to hear that you're happy with the printer and its performance! This is exactly the experience we strive for with our customers, so it's great to know that we did.
If there's anything you need down the road, please don't ever hesitate to reach out to us for support. We're always more than happy to help, so you can get in touch anytime via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support
I'm so glad to hear that you're happy with the printer and its performance! This is exactly the experience we strive for with our customers, so it's great to know that we did.
If there's anything you need down the road, please don't ever hesitate to reach out to us for support. We're always more than happy to help, so you can get in touch anytime via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com