Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: JoeJ - AZ
from Scottsdale AZ
Verified Purchase:Yes
HP was always a printer company and tended to provide much simpler and bug-free drivers. I love HP but hope they get back to their former self. Things have changed as they have opened up their printers to the internet and attempted to build a universal control center with HP Smart. It’s not so smart in cases where multiple locations with varied HP printers or in instances where multifunction like scanning is involved and mix of windows and Mac platforms. Even the HP advanced techs give up troubleshooting and go back to deleting and re-adding printers when faced with the recurring problems I’ve had since I bought this printer. My home office co-worker (wife/realtor) misses the much simpler days when our Officejet 8600 worked for more than 10 years with a very simple interface.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: CNC TAX SERVICE
from Chicago, IL 60652
Verified Purchase:Yes
This printer is perfect for my small business office. I purchased this printer as a replacement for my HP OFFICEJET ALL-IN-ONE 6790 which passed away (smile). My new 9020e has 2 paper trays, updated slide in ink cartridges and a great digital display screen. The fax works perfectly and quietly. I think it will work out fine.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Is this a refurbished printer instead of a new one?
on December 1, 2023
Posted by: Anonymous
Verified Purchase:Yes
While it has many good features, the cartridge carriage mechanism makes a loud clunking noise when printing and and resetting
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Great machine and simple to use, for us older people who aren't all that up on electronics.
on February 16, 2024
Posted by: Kendal H.
from Ozarks of Missouri
Verified Purchase:Yes
A great machine that is simple to use and dose it all .
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SallyMM
Verified Purchase:Yes
Output Tray only holds 35-50 sheets!!!! This is massively inconvenient for someone who prints 160 sheets at a time, almost bad enough to make me want to return this otherwise very nice printer.
No, I would not recommend this to a friend.
Features
1
Performance
5
Response from hp.comBy Chelsea, HP Care, April 10, 2019
Hi Sally,
I'm so sorry to hear that the printer wasn't quite what you expected with regards to paper tray capacity.
If there's anything we can do to help make the most of your experience with the printer, please let us know. We would love to help, so you can get in touch anytime via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support
I'm so sorry to hear that the printer wasn't quite what you expected with regards to paper tray capacity.
If there's anything we can do to help make the most of your experience with the printer, please let us know. We would love to help, so you can get in touch anytime via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: LST7
from Los Angeles
Verified Purchase:Yes
The office jet Pro is one of the best printers out there!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: aeso
from california
Verified Purchase:Yes
The printhead and cartridges are faulty. After two tries with two printheads and two sets of leaking cartridges, I have sent the entire printer back to HP
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Auten
from Dunwoody, GA
Verified Purchase:Yes
I had so much trouble installing this printer that I had to pay my IT consultant for an hour of her time to do it for me.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com