Printer arrived in a timely manner. Well-packaged. Unfortunately, the print head would not retain the ink cartridges. A replacement print head has been ordered, but will take up to 2 weeks to arrive with no guarantee that the is the definitive problem. We have had over a dozen OfficeJets over the years - after this set of problems - never again.
I bought this machine over a month ago and I still cannot print from my MAC, only from my iPhone. Whenever I print from my MAC, it prints 40-50 pages of gobbly gook. Will call HP next week to try and resolve this issue.
This is the second 9020 series printer I've purchased, the other is still working at another location. This is a neat and versatile machine which I've enjoyed working with. So far I've had no major problems with either machine and look forward to working with it for a long time to come.
The paper tray that receives the printed page is NOT large enough! If I don’t put a very paper clip on the end of the tray all the printed pages end up on the floor.
[This review was collected as part of a promotion.] Our old HP printer went out after lasting for years, we wanted the latest and capability to print from IPhones and tablets, this printer so far has been excellent. Easy to setup, download the HP Smart app, follow the instructions and blam we printing from computer, phones and tablets. We’ve had no issues with it maintaining connection to our WiFi. We’ve printed, scan, and no issues whatsoever. As of now, strongly recommend to family and friends.
Found it difficult to set up. Scan option does not function well, will only scan 1 page. Tech support worked with me for over an hour, but still doesn't work properly.
I ordered this as a Christmas gift.. It will not be opened until Xmas, and printing process set up following xmas. I asked to have it shipped in a ups box. But it shipped showing what wS inside.. very disappointed.. I.e. xmas gift 🎁