Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Well Satisfied
Verified Purchase:Yes
Works well. HP very accesible and helpful for initial setup.
Written by a customer while visiting hp.com
Posted by: BLUE ANGEL
Verified Purchase:Yes
it is a very nice machine. so easy to set up ...prints well I really like it...
it was so easy to set up for wireless not like the older machines were. love this printer.
it was so easy to set up for wireless not like the older machines were. love this printer.
Written by a customer while visiting hp.com
Posted by: PM Event Planning
from Pennsylvania
Verified Purchase:Yes
Awesome Printer. I am so happy with my purchase, the speed in printing documents along with the set-up is amazing. It has all features that it listed and works fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Happy in MA
Verified Purchase:Yes
This is a fantastic piece of machinery! I can't call it just a printer because it just about thinks for me! It walks you through the setup so anyone can do it! This replaced an older OfficeJet so I knew I'd have quality!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: J Pez
from Naples, FL
Verified Purchase:Yes
I have the 9020 series which is great. This printer has limited ink supply and prints much slower. Set up was easy and print quality is fine.
I would recommend this to a friend!
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: DPW22
from KMBS
Verified Purchase:Yes
Best home inkjet printer I’ve had to date, and I’ve had several
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Loreto
from Michigan
Verified Purchase:Yes
Prints out crooked / misaligned pages 100% of time. Feeder tray is terrible as it will give you screen message that more paper is needed when in fact it is 2/3 full. Very cheap plastic quality. Jams whenever you print double sided Ripoff I want my money back. DO NOT buys this useless Hp printer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, March 25, 2022
Hi there.
I’m sorry to hear that your printer has performed so poorly. Your reaction is wholly understandable, considering you’ve endured misaligned prints, paper jams and contradictory error messages. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I recommend that contact us directly so we can help you assess what’s happening and find the best way to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has performed so poorly. Your reaction is wholly understandable, considering you’ve endured misaligned prints, paper jams and contradictory error messages. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I recommend that contact us directly so we can help you assess what’s happening and find the best way to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: namyl
from amerika
Verified Purchase:Yes
Took me too many hours to setup. What used to be easy is not easy at all
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, March 29, 2022
Hi there.
I’m sorry to learn that your printer was so difficult to set up. The frustration you express is totally understandable, considering you endured this problematic start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934143
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer was so difficult to set up. The frustration you express is totally understandable, considering you endured this problematic start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934143
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com