Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: MCIS, INC.
from California
Verified Purchase:Yes
WiFi connection / function horrible. Constantly shows weak signal yet sits in the exact same place as the Officejet 8600 Pro sat for years and worded flawlessly. Same internet provider and network. The first 9025 wouldn't even shut down, it would sit show shutting down for hours. Would have to unplug power supply. HP did an instant exchange and this one still has weak signal strength but at least shuts down like it should.
Written by a customer while visiting hp.com
Posted by: Rev100
from Madill, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first think I realized about the 9025 Officejet printer was how much cheaper it looked than the 8630 I had been using for years. It was easy to get working as a WI-FI printer. But
I thought I saw that as a FAX it could also operate at WE-FI and I was wrong. The front panel features are so small that I must use a rubber probe - which sometimes works and sometimes does not - to enter data. One of my fingers covers at least two keys at once. I really wanted my 8630 to be restored but was told that it could not, so I would have to buy a new type. The 9025 is just not sophisticated looking at all. It does print well. I hope the cable I am ordering will allow it to do my FAX work as well.
I thought I saw that as a FAX it could also operate at WE-FI and I was wrong. The front panel features are so small that I must use a rubber probe - which sometimes works and sometimes does not - to enter data. One of my fingers covers at least two keys at once. I really wanted my 8630 to be restored but was told that it could not, so I would have to buy a new type. The 9025 is just not sophisticated looking at all. It does print well. I hope the cable I am ordering will allow it to do my FAX work as well.
No, I would not recommend this to a friend.
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: AmyLu
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first OfficeJet 9025 that I received was defective, had to send it back and HP sent another printer. The 2nd one works, but is slow to retrieve paper and very loud! This was an upgrade from the Officejet 8610 that had a printhead error. Thought I was upgrading to a better printer, but not impressed.
No, I would not recommend this to a friend.
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: RMAMANDA
Verified Purchase:Yes
LINES ON SCANS AND ON ANY COPIES FROM THE FEEDER DESPITE TAKING HP'S STEPS TO TROUBLESHOOT AND CLEAN. LAST HP DIDN'T EVEN LAST A YEAR. INCOMPATIBLE WITH MAC WITH A LOT OF FEATURES.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Posted by: Tubby Tardo
from Connecticut
Verified Purchase:Yes
My brand new printer stopped working after 5 days.
It has a paper error that I cannot resolve.
It has a paper error that I cannot resolve.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Catamount
Verified Purchase:Yes
HP OfficeJet Pro 9015e AIO The HP Pro 9015E printer is an acceptable product but a downgrade from my now unserviceable HP 8040 All-in-one printer. The HP Pro 9015 material quality is inferior, the screen size is too small, and it needs to be restarted too often
Written by a customer while visiting hp.com
Posted by: kkbarn
from Jamestown, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had HP printers for over 20 years and have never been disappointed. I love my new printer. It was easy to set up and load the ink. I was a little disappointed that I had to download and app to set up WFI and connectivity. It downloaded the wrong software to use with my iPad and phone and and I had to contact support. She found the error and I haven't had any problems since. I love the duplex, double sided option and it's pretty easy to decide to use it or not when printing. The MAIN reason I bought this particular model was Instant Ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: PPP4
Verified Purchase:Yes
The printer worked for one day. And now everytime we turn it one it cycles that it is updating software and is completely non functional. Horrible device!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com