Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Customer Rating
5
Office jet review
on March 11, 2019
Posted by: medorsandee5
from Brookfield il
I loved the fact it was compact and produced quality prints
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
HP OfficeJet Pro 9025
on March 11, 2019
Posted by: Jason6
from Atlanta, GA
I received this product in exchange for my unbiased opinion. I have been using HP printers for many years in my home and office but this one is by far my favorite. ASSEMBLY AND SETUP: Overall, it was very easy to assemble and setup. I really like that way the printer was packaged. After opening the box I notice something I have never seen before, the printer was in a bag with a HANDLE. It`s a small detail but made unpacking the printer so much easier, just lifted right out of the box. Set up was also easily completed in 10 minutes or less. Only small issue I had was installing the included ink cartridges. For some reason the printer did not recognize they had been installed. After removing them and reinstalling them I was able to complete the set. I had no problems connecting this printer to our network and also was able to set up three PCs and two smartphones (one android and one iphone) with no issues. PRINTING: Once setup printing is pretty straightforward. I like the large paper tray, it holds plenty of paper for a small office. The print quality is very good, clear text, bright colors and no smudging. I don`t print photos often but I think based on the other prints quality it should do this well also.APPS AND CONNECTIVITY: This is where this printer really shines in my opinion. I really like the apps for this printer. It can print from and scan to many popular online storage services right from the printers LCD, a smart phone or PC. I have never had a printer that had the ability and it is a awesome feature. They offer a monthly ink subscription service that seems like a good deal however I will most likely not use this option. PROBLEMS: As much as I like this unit I do have one complaint, the LCD. It`s a color touch screen, it`s clear and responsive if on the small size. The problem is the tilt range is limited. If you use this printer from a standing position like I do you may have a hard time seeing the screen. I wish it would tilt up about 10 more degrees, I feel like I have to crouch down slightly to really see the screen well. It`s not terrible but is a little hard to see while standing. Overall I`m very happy with this printer and would definitely recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
HP OJP 9025
on March 11, 2019
Posted by: hdiffut
from Bronx,NY
I have always been a fan of the OfficeJet series. My most recent printer prior to this one was the 8620 has been very reliable. That being said, I have lots of experience setting up these printers. The app I was instructed to download began the setup wizard by detecting the printer. This is where I encountered my first issue. The setup wizard got up to the step where it found the printer and asked which network I wanted to join, I chose my home network, and the app just hung there. The display on the printer was also swirling as if it were waiting for the app to push it to the next step. I waited about five minutes and just decided to hit the ? button on the printer. This gave me the option to revert back to the home screen. I then observed that the printer actually was able to join the network and I could proceed with setting it up on my PC. Hopefully either an update to the app or a firmware update would sort out that hanging bug.My PC detected the printer quickly. I was able to print both from my PC and phone without issue. The printer is very fast and I`m excited about the two paper trays!Next up was scanning. I prefer scanning via network folder. Using the printer`s IP, I was able to easily hop onto the web gui and setup my scan to network folder. I scanned several documents to my PC from both the document feeder, and the flatbed glass without a hitch. The resolution was excellent. The touch screen display is far more intuitive than on the 8620, especially with the pull down menu. My only issue with the display is that I wish I could rearrange the icons to put my most frequently used tasks up front so I would not need to scroll over to scan. This is a feature I have been wishing for for some time and disappointed that it has not yet been implemented. Would love to see this in future products!Another minor bug I have noticed with this printer is the date/time. It keeps falling behind a day. I have had to re-sync it a couple of times. Hopefully a firmware update will resolve this. Apart from the couple of minor bugs, this is an amazing printer. I hope that HP releases a firmware to correct the minor bugs. Overall, I am very satisfied the 9025!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
An honest and unbiased review
on March 13, 2019
Posted by: MikeLongo
from Whitehouse Station, NJ
I received this product in exchange for my unbiased opinion. I have never been a fan of HP printers, I always felt that they lacked some quality that other brands had in quality of print and in the machine itself. I was pleasantly surprised when I got the 9025 at my house. Upon initial unboxing, everything was laid out and packaged very well. I am a big stickler for this. Excess packing is such a waste of cost to consumers since it all goes in the garbage. When I pulled the printer out, I didn`t realize how big and bulky it was going to be, again a good thing for an office quality machine. When I got the printer onto the table to start setting it up, the front flap immediately fell down....guess I know where the ink goes. The front white piece where the logo is seems to be a very thin piece of plastic and would recommend this be made thicker and the magnet that holds it, be stronger. Plugging it in and setup was a complete breeze, anyone can do it, literally. After setup and configuration, I did encounter a problem even before I started printing. I received error B8047A26 and I had to reboot the whole printer. Once it rebooted, it connected and I was printing away. Everything worked well and the pictures and documents were clear and crisp. I was able to hook it up to my mac and the scanner works great, exactly like I would want. After a week of use daily, I cant find any problems with this machine. Its quiet, prints quick, and very nice looking. the double trays definitely come in handy. If I had a big gripe, I would say to make the print cartridges bigger. These are going to run out so quick and its noticeable when you sign up that they try to up-sell you on ink immediately.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
HP OfficeJet Pro 9025 is AMAZING!
on March 13, 2019
Posted by: RudyA19
from Dallas, TX
I received this product in exchange for my unbiased opinion. Our other printer was a Dell and was a great printer but stopped working one day and could not be repaired. I knew I want an all in one printer with the ability to print from anywhere and I found it with the Officejet Pro 9025! I`ve had the printer for ten days now and it is everything I could have wanted and so much more! It prints really fast, copies and scans both sides of a document, accepts the full ream of paper (no more leftovers I don`t know where to store) and can hold 100 sheets of copies! It prints in color and has an option called HP instant ink that lets my printer never run out of ink! I have sent things to this printer from every area in my home and every device I own, iPhone, ipad and desktop pc! My print jobs were always there waiting for me without a hitch! Adding the printer to my available printers was a breeze. In fact setting it up for the first time was the easiest install ever and it was really fast! It`s all over wifi and Bluetooth! It came it a small enough box and was super easy to setup. It looks great and comes with an LCD screen that makes everything so easy to customize. If you are looking for a good quality all in one that will exceed your expectations than look no further because you`ve found it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
A Perfect All in One Printer
on March 16, 2019
Posted by: LoriCheek
from New York, NY
This printer was an absolute breeze to set up. It took less than 10 minutes and I was ready to go. It prints and scans from any of your devices and the connected app makes the process seamless. You can even email documents to the printer to print. It`s overall a very easy printer to use and the quality of the print jobs were perfect. I highly recommend this printer for home or office use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
HP Office Jet Pro 9015 - Great Printer
on March 18, 2019
Posted by: KEDS
from Powell, OH
Upon opening the box, the printer was very easy to remove and set up. There were only a few steps required. Adding the ink was also a fairly simple process. The printer is a little larger than I would have liked but the initial set up was quite easy.Once turning on and installing the aps required, actually using the printer didn`t take much effort. The display screen took a little getting used to with regards to navigating through the different functions but overall was really nice. My first thought was that I wished the screen would tilt so that you wouldn`t need to bend down, but after careful inspection, I realized it does! That makes things much easier.The printer is a little bit more noisy than I would like however it prints pages really quickly. It also copies very quickly as well. I can print very easily from any iPad or iPhone and I love that I can even send things to the printer when I`m not at home. Overall I think this is a great printer and would recommend it as long as you realize that it is not as compact as some of the other printers out there.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Who knew it would make quality prints as well
on March 19, 2019
Posted by: Stars4jon
from Chester, NY
I was in the market for an All-in-One with decent photo capability but with a paper feed tray on top. I needed something with a small footprint as we live in a small apartment. Once I opened the box, i found that the printer needed relatively no assembly other than the ink tanks being installed. I really enjoyed the ease of the setup via the app. I found the manual very brief for such a complex machine. But the setup was pretty much automatic.I printed materials that consisted of color .pdf files I`ve had on my phone, drawings from Autodesk Sketchbook. and camera phone photos of flowers and landscapes. All were printed on 20# 96 Brightness copy paper. The photos were printed on Glossy 70# 10.6 mil photo paper in 8" X 10" and 5" X 7". I had one small issue in the app was not noticing the drop-down menu at executing the printing. My son found it by accidentally swiping down on the screen on my Note 9. Then I noticed the very light gray pull down tab. I also do not like the ability to change the paper from the app if I did not do it when I changed the paper.A second tray for feeding other types of paper would be huge addition! I really enjoy using the print from anywhere function on this HP. Extremely quiet before quiet mode. I can even print while my toddler sleeps!I was not even considering a machine like this for my home as I am geared towards photo printing over everyday printing. But to me it is a winner over my old All-in-One photo printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com