Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: mary_In Hawaii
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this and it was super easy to set up and link to my laptop and phone ( windows and samsung S8 Active. Will see how ink use goes.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: T papa
from Goodwell Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I found using the smart task, and the software from HP very user friendly !
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
A decent replacement for my aging OJ Pro 8740.
on April 14, 2020
Posted by: Retired98
from Lewiston,CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This OJ Pro 9025 has the same basic features of my older 8740. Both excellent machines.I preferred the fixed output holder on the older unit. The receiver.on the 9025 must be pulled out with each new print session and it protrudes weakly out where it can be inadvertantly hit by a person walking by. However, the basic operations work flawlessly and the print quality is excellent. I have been quite happy with HP equipment and I will continue to purchase newer computers and printers from them as thy become available.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JPilger
from Orange County, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] As usual, HP quality and reliability is evident in this printer. This dual-tray printer has smooth paper handling, even with heavier papers. Color reproduction us excellent and the printer is surprisingly quiet in operation. The only drawback for me has been the limited capacity of the output tray. Overall, this is a great.printer for home or a medium-duty home office.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SBerman
from Great Neck, NY
Verified Purchase:Yes
Always use HP printers for exceptional quality and operation; this one is no exception. Got for home business use during stay at home crisis and wanted a printer that would connect directly both to my iPad and Laptop wirelessly without a router; truly unique and fantastic operation. Was a little tricky to set up the wireless connections and it is a bit noisier than my HP printers at office, but overall, very happy!
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Helios01101111
from northbrook, IL
Verified Purchase:Yes
I had a officejet pro 8630 and this 9025 model was to be the upgrade. It does not function the same, the screen is far smaller and difficult for some to read, the outgoing faxing is very slow and only sends/scans fax pages when there is fax connection established so you cannot send multiple faxes at the same time which does not work in a small office of four people, the menu options to view outgoing faxes is difficult to get to, icons at top of screen are very small, buttons on screen are small as well, finding some settings can be difficult to find, main menu selection set up is backwards, paper feeder has a low paper capacity even for copying a large document. Just not satisfied with this newer model. It would be nice to have the 8630 available as this was not much of an upgrade..
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, June 3, 2020
Hi there.
I'm so sorry that your printer has not performed as reliably as it should. We aim to provide a much more consistent experience than what you describe, so I regret that we did not deliver. That said, I would love to help get some of these issues resolved for you going forward.
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-9020-all-in-one-printer-series/23918456/model/23918457
Another option to explore is our HP Print and Scan Doctor, a general diagnostic tool. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find a download available at this link:
- support.hp.com/us-en/document/c03286146
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I'm so sorry that your printer has not performed as reliably as it should. We aim to provide a much more consistent experience than what you describe, so I regret that we did not deliver. That said, I would love to help get some of these issues resolved for you going forward.
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-9020-all-in-one-printer-series/23918456/model/23918457
Another option to explore is our HP Print and Scan Doctor, a general diagnostic tool. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find a download available at this link:
- support.hp.com/us-en/document/c03286146
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: To slow printer
from Atlanta
Verified Purchase:Yes
This printer 9025 prints slower than my old 8610
My 8600 was the best but I could not get repaired
My 8600 was the best but I could not get repaired
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: Metal Guy
from DFW, Texas
Verified Purchase:Yes
I bought the HP Office Jet Pro 9025 about a month ago to replace my Office Jet Pro 8600 hoping it would provide the same or similar features. After the usual getting acquainted period, I find that I like the 9025 even more than my 8600. I scan to both PDF & Jpeg, printing is quick copying is good quality. It is a little noisier than my 8600 but livable. I also like the second tray that holds envelopes so I don't have to change the paper tray back & forth. I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com