Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Customer Rating
5
Great Printer For A Small Office
on March 25, 2019
Posted by: RichKahmercom
from Ridley Park, PA
Our previous printer stopped working when we upgraded to Windows 10. This HP OfficeJet Pro has been a great replacement! Myself and the staff really like the ability to print from anywhere. It was easy to setup and connected to our WiFi quickly. Will be purchasing another one for our other office in the near future.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jill B
from West Virgina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not nearly as good as the HP 8025.
Slow, but quiet. Set-up was a pain. It was so much easier when install disc was provided.
Paper tray #2 (top) and the discharge tray are cheap beyond cheap. Feels like they're going to snap in half every time I touch them.
The discharge tray is so short, documents fall right off the end.
Slow, but quiet. Set-up was a pain. It was so much easier when install disc was provided.
Paper tray #2 (top) and the discharge tray are cheap beyond cheap. Feels like they're going to snap in half every time I touch them.
The discharge tray is so short, documents fall right off the end.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Wanda5
from Nebraska
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this about a week now. One time I got an error message that I had a bad print head so I had to reset the cartridges. Several times it has told me that I have the magenta and cyan cartridges in the wrong slots when I didn't. The only way I could clear it was to reset every cartridge. Sometimes it sounds like the internal parts are cheaply made plastic that is about to break! This is not the usual quality that I am used to getting from HP. I don't know if I just got a bad printer or if they are all like this. Luckily I have warranty on it because I have a feeling that it will not be lasting long.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com
Posted by: DrNancy
from East Hanover, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] HP should fire whoever designed their new wave of printers. The screen is time and almost impossible to use. The printer takes forever to download to connect to computer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Marco Luisi, HP Care, November 7, 2019
Hi there,
I'm very sorry to hear that you've not had the experience you expected to with the printer and that the printer's installation is taking so long. This is quite disappointing, especially since we always aim to deliver a quality experience with our printers.
Please don't hesitate to reach out to us for support in case you need further assistance. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Marco
HP Care
hp.com/support
I'm very sorry to hear that you've not had the experience you expected to with the printer and that the printer's installation is taking so long. This is quite disappointing, especially since we always aim to deliver a quality experience with our printers.
Please don't hesitate to reach out to us for support in case you need further assistance. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Marco
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Not what was discussed with sales rep on the phone
on August 24, 2020
Posted by: Bud LA
from Los Angeles
Verified Purchase:Yes
Inquired about the next version of HP Printer 8740. Phone rep said the HP 90025 was the unit that would work. Not even close. Flimsy and cheap unit. Also said delivery 3-day's. It was a week.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: oats63
from Boynton Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this printer because it has all the features I desire. In particular, it includes a female RJ45 connector enabling an ethernet connection. This enables me to disable my wifi modem when I wish to more securely print. It also provide 2-sided scanning. This enables me to scan or copy a two sided document without having to return to the printer to manually reload (and reload correctly) the second side of the pages. As I now find I scan more and print less, this feature becomes increasingly important to me. The printer cost me a bit more, but hopefully I will amortize the increased cost over a few years and I definitely appreciate having all the features I missed along the way.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mr Mark
from Tucson, AZ
Verified Purchase:Yes
My new HP Office Jet Pro 9015e is perfect for my retirement. Nice small size for my home office and it does everything you need---print, fax and scan. The new HP Smart software works nicely with the printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: THE INTERPRETER
from N Y C
Verified Purchase:Yes
It’s very good and very quiet while printing. I love it, and I personally recommend it.,
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com