I really like the printer multifunction machine however I can’t be anything but disappointed that I had to buy this replacement 14 months after I purchased the first one! The representative did what he could to help me with troubleshooting but he said my printer was suffering from the blue screen of death and the only resolution was to purchase a new one of which he was not allowed to provide me with a discount even though I was so disappointed that the first one lasted so little for one of the upper end home business machines . My 3 star review mostly represents my disappointment in the longevity of the first printer
I used HP 7400 for a long time with full satisfaction. After that I bought a HP 7301 smart printer but around 1 year a can’t resolved paper jammed issue caused me to buy a new printer again with a 3-year warranty. This HP 9015e looks good to me with nearly all the features I need but I think I need one year to comment whether it worths a 5-star.
Most of the features are outdated or for windows only machines. For example, you can save to network folders if you have a NAS or other setup at your house, but no cloud storage like Google drive/ one drive, etc. forget about Mac functions. The HP shortcuts are incompatible with Macs (50% of the population?). Prints well- could be so much better with software updates.
Purchased because online said easiest printer to set up only a few steps well ha ha ha impossible for this senior SO after approximately 6-7 hours on my own, finally found a contact number and was connected with Stephanie who was wonderful … it took that poor girl one hour and nine minutes, on the phone, to get me set up!!
Now that I’m up n running I’m thrilled with HP+ and online ink renewal plan