Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: JT Money
from Los Angeles, Ca
Verified Purchase:Yes
Meeting all expectation thus far
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Mac4Golf
Verified Purchase:Yes
Easy set up. Works like a charm!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: cranky and old
from sunshine state
Verified Purchase:Yes
I ordered friday afternoon. I received the unit SUNDAY at 2:26PM. I was very pleased with the quick shipment since my old printer just quit working. Price was good and no charge for quick delivery. Have used it to copy, print and scan. Works as advertised. Last HP printer lasted a decade. Hoping for same here. Goes good with my zbook!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: KPope
from Arizona
Verified Purchase:Yes
I think it was worth the money. Came with six months of ink program which is what really sold me. Easy set up, prints great. Basically plug in and forget about it which is exactly what I wanted. No muss, no fuss!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RRita
Verified Purchase:Yes
My old 8600 series has more useful features than this new one. Also I had to have 45 mins of help setting up the scan to email.
Written by a customer while visiting hp.com
Posted by: Nelzy
Verified Purchase:Yes
Works great. Arrived quickly. Comes with warranty. What's not to like??
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: KAGRESHAM
Verified Purchase:Yes
Best printer I’ve ever had. I love the print and the color.
I would recommend this to a friend!
Value
5
Quality
3
Written by a customer while visiting hp.com
Posted by: .... .
from California
Verified Purchase:Yes
Show to print and scan. Requires wifi and a HP account.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 6, 2023
Hi there.
I’m sorry you’re not satisfied with your printer. While I understand that you find the need for a Wi-Fi connection and an HP account inconvenient, my best guess as to what you mean by “show to print and scan” is that the device has performed slowly when printing and scanning. If that’s the case, I hope the resources I’ve listed below help you remedy those issues.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print and scan speed as well as other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If speed does not adequately improve – or if you need help with another issue – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’re not satisfied with your printer. While I understand that you find the need for a Wi-Fi connection and an HP account inconvenient, my best guess as to what you mean by “show to print and scan” is that the device has performed slowly when printing and scanning. If that’s the case, I hope the resources I’ve listed below help you remedy those issues.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print and scan speed as well as other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If speed does not adequately improve – or if you need help with another issue – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com