Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: KAGRESHAM
Verified Purchase:Yes
Best printer I’ve ever had. I love the print and the color.
I would recommend this to a friend!
Value
5
Quality
3
Written by a customer while visiting hp.com
Posted by: .... .
from California
Verified Purchase:Yes
Show to print and scan. Requires wifi and a HP account.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 6, 2023
Hi there.
I’m sorry you’re not satisfied with your printer. While I understand that you find the need for a Wi-Fi connection and an HP account inconvenient, my best guess as to what you mean by “show to print and scan” is that the device has performed slowly when printing and scanning. If that’s the case, I hope the resources I’ve listed below help you remedy those issues.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print and scan speed as well as other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If speed does not adequately improve – or if you need help with another issue – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’re not satisfied with your printer. While I understand that you find the need for a Wi-Fi connection and an HP account inconvenient, my best guess as to what you mean by “show to print and scan” is that the device has performed slowly when printing and scanning. If that’s the case, I hope the resources I’ve listed below help you remedy those issues.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print and scan speed as well as other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If speed does not adequately improve – or if you need help with another issue – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: G and G
from CO
Verified Purchase:Yes
Nice looking, handles card stock well.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: EvelynG - Chesapeake, VA
from Chesapeake, VA
Verified Purchase:Yes
The HP OfficeJet Pro 9015e is wonderful. It is an all in one printer that allows me to perform my tast at the touch of the printer screen. It is programmable to perform fax jobs when you need to send them. Most amazing jobs a it alerts you to what you are doing wrong and it offers videos to help you expand your knowledge on how to appropriately use this printer! I must say this printer was a major upgrade from my older model HP Jet printer!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
HP OfficeJet Pro 9015e is an Amazing Upgrade!
on February 21, 2023
Posted by: Anonymous
from Waco, Texas
Verified Purchase:Yes
Some Difficulty setting up wireless printing features, and figured out my older HP OfficeJet Pro 8080 was creating interference. All other features worked perfectly right out of the box.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Pleased in Sacramento
from Sacramento, CA
Verified Purchase:Yes
So much better than the Brother printer it is replacing. When it comes to printers, we learned the hard way to stick with the OG printer company.
Quality
5
Written by a customer while visiting hp.com
Posted by: Pelopidas71
from Palm Coast, Florida
Verified Purchase:Yes
My Office Jet Pro 9015e All-in-One printer is absolutely fantastic. I can print from all my computers and phone! The scanning feature comes in handy also.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Rick H.
from Washington DC
Verified Purchase:Yes
So far after a week of ownership and about 50 pages of printing single and double sided black and color pages, copies and scans, no issues. Fast, nice printing, but the cartridge replacement costs…yikes.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com