Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Anonymous
from San Francisco, CA
Verified Purchase:Yes
I am disappointed with the quality of the printer. I used the 8610 before this 9010 and they are not comparable. The 8610 lasted 8 years and was still working with the exception of the automatic document feeder (ADF). This machine takes a long time to start-up, shakes and shimmers as it works, has very limited space for adding sheets to the ADF and doesn't have many of the features that I grew to rely on with my previous machine. I would prefer that HP make quality machines that are going to last many years and charge a bit more for them rather than producing cheaply made equipment that is going to end up in the landfill.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Georgia Ann
Verified Purchase:Yes
That it makes a lot of NOISE when printing!
Response from hp.comBy Keith, HP Care, September 21, 2022
Hi, Georgia.
I’m sorry that your printer is making unexpected noise when it prints. I can’t tell from your review what type of noise it is or where you believe it originates, but your sense of alarm is clear, so I’ll provide some information and a resource I hope will help you resolve this issue.
First, I'll explain a factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
If the noise continues at an unacceptable level, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find what can be done. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer is making unexpected noise when it prints. I can’t tell from your review what type of noise it is or where you believe it originates, but your sense of alarm is clear, so I’ll provide some information and a resource I hope will help you resolve this issue.
First, I'll explain a factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
If the noise continues at an unacceptable level, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find what can be done. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: JT Money
from Los Angeles, Ca
Verified Purchase:Yes
Meeting all expectation thus far
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Mac4Golf
Verified Purchase:Yes
Easy set up. Works like a charm!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: cranky and old
from sunshine state
Verified Purchase:Yes
I ordered friday afternoon. I received the unit SUNDAY at 2:26PM. I was very pleased with the quick shipment since my old printer just quit working. Price was good and no charge for quick delivery. Have used it to copy, print and scan. Works as advertised. Last HP printer lasted a decade. Hoping for same here. Goes good with my zbook!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: KPope
from Arizona
Verified Purchase:Yes
I think it was worth the money. Came with six months of ink program which is what really sold me. Easy set up, prints great. Basically plug in and forget about it which is exactly what I wanted. No muss, no fuss!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RRita
Verified Purchase:Yes
My old 8600 series has more useful features than this new one. Also I had to have 45 mins of help setting up the scan to email.
Written by a customer while visiting hp.com
Posted by: Nelzy
Verified Purchase:Yes
Works great. Arrived quickly. Comes with warranty. What's not to like??
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com