Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: KMJ347
Verified Purchase:Yes
Setup is very easy however the ink cartridges would not lock in the carriage for the first several tries. They kept popping out when printer started it’s test cycle. Once the cartridges locked in, the printer would not complete setup cycle. I could not clear the error message. I connected with online tech support and explained the problem. Tech support recommended unplugging the printer, wait a minute and restart the printer. The setup cycle started over and completed the setup. Tech support was very helpful.
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Customer Rating
4
Not impressed with low ink in cartridges supplied
on January 27, 2023
Posted by: TerryA
from Canada
Verified Purchase:Yes
The quick setup guide fails to show connection ports on the backside. Ink cartridges do not set with any positive feeling or sound and require a "soft" touch (as compared to previous HP printers owned). Colour ink cartridges supplied were near empty. Not impressed with ink supplied. Setup was most easily accomplished with HP Support Assistant rather than the unnecessarily complicated recommend in setup guide. Complements on having a sturdy plastic bag in packaging to ease removal from box.
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: Mapara
Verified Purchase:Yes
Great machine at a great price
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Lindajo1
from Tubac, AZ
Verified Purchase:Yes
Great printer for home use once I figured it all out! Customer service was great and helpful!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Russ H.
from Tucson, AZ
Verified Purchase:Yes
Very nice printing quality. Sharpness could be a bit better. Printing speed is absolutely satisfying.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Leah T
from Oakland, CA
Verified Purchase:Yes
Printer is fine: Set up was fairly easy following the printed directions and the online app. Essentially worked right out of the box.
That said, the app to manage the printer on my Mac could stand some improvements. They have some limitations with Mac that apparently don't exist with PCs; as a result, launching the desktop app requires me to log every time I want to scan instead of just launching the app.
Will have to see about how pages look as ink gets low and how expensive it is to buy as needed (rather than through their subscription service).
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Windi
Verified Purchase:Yes
A little noisy
Written by a customer while visiting hp.com
Posted by: lmartini
Verified Purchase:Yes
good product
Written by a customer while visiting hp.com