Hi there.

I’m sorry to learn that you’ve run into difficulties with your printer. I can wholly understand why having to wait several minutes for the printer to link to your laptop while also being dissatisfied with the design of the machine would make for a poor start to ownership. I want to help you remedy the issues that you can. I hope the resources below guide you to that end.

First, when you say you must wait for the printer to sync with your laptop, I can’t tell whether you mean a connectivity issue or a delay when you send a print job. If it’s the former, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics

If it’s the latter, I suggest that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16

Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168

If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help

Keith
HP Care
hp.com/support