Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Anonymous
from Longview, Texas
Verified Purchase:Yes
Less than 100 pages through the machine and there are already streaks and fades in some of the lines of each page.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, August 4, 2022
Hi, Dan.
I’m sorry that your printer has begun to produce prints of poor quality after less than 100 pages. Your frustration comes as no surprise here. I want to help you remedy this problem, so I’ll provide some resources I hope will make that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/ish_2040896-1521878-16
If print quality does not improve to your satisfaction, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry that your printer has begun to produce prints of poor quality after less than 100 pages. Your frustration comes as no surprise here. I want to help you remedy this problem, so I’ll provide some resources I hope will make that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/ish_2040896-1521878-16
If print quality does not improve to your satisfaction, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
We ordered the same model we had before plus a care package we did not purchase last time. By ordering the same model, all of our staff was familiar with how to operate it. It is in our nurses station and often gets used for faxing between us and our doctors office
Sr Cathleen
Sr Cathleen
Written by a customer while visiting hp.com
Customer Rating
5
Consistently good & HP Instant Ink is convenient
on July 28, 2022
Posted by: jawah2o
from Ventura, CA
Verified Purchase:Yes
HP is our go to manufacturer for our company printers.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Terrie23
from Brooklyn, NY
Verified Purchase:Yes
good for in home use, the quality of the material is not what I expected from HP. Does not keep printed documents in output tray. To be very blunt it fails in comparison to my HP Officejet 8730.
Written by a customer while visiting hp.com
Posted by: JBJBJB
from Oregon
Verified Purchase:Yes
Seems to be a solid all in one printer at first look. Easy to set up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: AOWW
from Denver CO
Verified Purchase:Yes
Nice replacement for my 8600 that I'd had for 10 years or so.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Dr Franki
Verified Purchase:Yes
I have used its copy, print and fax features and they are functioning well. I have not tried the scan feature yet.
Written by a customer while visiting hp.com
Posted by: msms1234
Verified Purchase:Yes
Not very sturdy...very plasticy Doesn't give the impression it will last as ones made a few years ago. 8610 was an amazing printer and well made!
Written by a customer while visiting hp.com