It is too early to tell, since we've not yet done any heavy-duty printing, but I expect that this HP all-in-one will perform at least as well as our now useless model did.
The printer began working easily and it works very well. Windows 10 doesn't seem to recognize it even thought it prints and scans from the computer. The material is much lighter than my old 8600 OfficeJet Pro Plus, but hopefully that will not be a problem. Everything I have tried has functioned very well.
This is the second HP printer that’s giving me trouble right off the bat. It’s got ink cartridge problems and I barely turned the power on after I took it out of the new box. The other printer I got kept on jamming all the papers.
ive been using HP Printers for years and this one is cheaply built and seems to jam frequently i bought new paper just to give it a chance! i hope i dont have to return it
This in terms of quality, this printer is the worst HP printer I have ever owned. My biggest complaint is the the output paper tray does not hold the paper flat and after several sheets they start flying to the floor. Very poor design. The other complaint is the touch screen is very small and not nearly as well designed as the old one on the HP 8620. When entering information such as the pin number for google drive, the screen almost seems to lock up and the numbers end up not being able to be entered properly unless you keep touching the same number until it shows the dot. When printing single sided we accidentally had tray 2 selected for the paper (but the paper was only in tray 1). Instead of it just printing from tray 1, it ended up printing a sheet and then trying to put it back in while another was printing, resulting in multiple paper jams. This happened repeatedly until we found the setting and changed it. Again, very very poor design. Another, issue was I was trying to print from tray 2 double sided, it ran out of paper and should have gone back to tray 1. Instead it first spent at least 1 minute waiting for each paper to "dry" before printing on the second side for each sheet (this is much much longer than normal double sided printing) Then gave an error that there was no paper in tray 2 (but there was paper in tray1....it just wouldn't use it). Scanning was another issue. When downloading the software the recommendation is to use HP Smart, which works for most things. However, it won't scan a pdf to the computer using the printer menus (I believe it does work when using the computer menus instead) Instead, one needs to install the full driver software. The scanning feeder tray is also very small and won't hold nearly as many papers as my HP8620. Overall, worst HP printer I have ever owned.