Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
99
4 Stars
41
3 Stars
14
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Customer Rating
3
The printer seems good enough and I like the H...
on February 3, 2022
Posted by: Stephen
The printer seems good enough and I like the HP Smart App and HP Ink. However, I have started getting a driver unavailable error and after more than 2.5 hours online to support today (case ***) it is still not resolved and I have been referred to Microsoft support instead.
Written by a customer while visiting hp.com
Customer Rating
2
Nightmare to set up Poor instructions Not WiFi...
on February 8, 2022
Posted by: Mark
Nightmare to set up Poor instructions Not WiFi compatible with BT Took 4 hours to set up to experienced person
Written by a customer while visiting hp.com
Posted by: Wally
from South London/Surrey
Verified Purchase:Yes
I brought the printer quite recently after having looked at several out there and as I have always had good results from HP, I was happy to order the device.
It came on time and was not damaged in any way.
However when I went to install it, I had great difficulty trying to install it and left it for several weeks believing what a Technical Support engineer who rang me perporting to be working on behalf of HP had told me.
I contacted Technical support at HP and finally speak to a gentleman who knew what he was doing and we spent at least an hour going through how to set this printer up.
Initially the software was not downloaded correctly and there were other things that needed deleting from my machine and re-installed, but in the end we succeeded in getting it going. Apart from needing new ink which was a bit nausious to go through, the printer is working fine now.
However when I went to install it, I had great difficulty trying to install it and left it for several weeks believing what a Technical Support engineer who rang me perporting to be working on behalf of HP had told me.
I contacted Technical support at HP and finally speak to a gentleman who knew what he was doing and we spent at least an hour going through how to set this printer up.
Initially the software was not downloaded correctly and there were other things that needed deleting from my machine and re-installed, but in the end we succeeded in getting it going. Apart from needing new ink which was a bit nausious to go through, the printer is working fine now.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Shabbir sethi
from Ig38aq london
Verified Purchase:Yes
Most of the time wifi doesn't connect to internet and printer is not present at time of printing
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Martyn R Thomas
from Brecon, Wales.
Verified Purchase:Yes
Purchased to replace previous HP printer acquired in 2015. Massive improvement on HP 8610 being easy to install and operate.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Geoff Fall
from Bognor Regis
Verified Purchase:Yes
Have had the machine for several months and as long as my internet connection works properly I have had no problems with the machine
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Smudge
from Gosport
Verified Purchase:Yes
Have always bought HP because the product is so reliable and if you require help it is always there
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: John Edward
from Scotland
Verified Purchase:Yes
Having owned an HP printer for over 5 years it needed replacing so I purchased the latest model
I would recommend this to a friend!
Written by a customer while visiting hp.com