Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Tisa W
from Houston, TX
Verified Purchase:Yes
Love it! Speed and quality of printing is superb. Having the operations screen allows me to see printer status from across the room. Stylish, compact look fits into my decor without being intrusive.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JR1978
from Ocala, FL
Verified Purchase:Yes
I am enjoying the printer. The features I really like are the duplex printing and having a paper feeder. HP has already sent me ink; nice to have a spare set on hand.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Disappointed 1958
Verified Purchase:Yes
Printer is a little loud and sometimes it goes out and I have to unplug it then plug it back in. My older model was better.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Verified buyer
Verified Purchase:Yes
Extremely easy set up. Great quality printing including photos. Outstanding scanning on Mac with HP Smart.
Written by a customer while visiting hp.com
Posted by: Kimberlyn
from Alexander NC
Verified Purchase:Yes
Works well so far. Easy set up for all devices~ I own all apple products… iPhone, iMac and MacBook Pro.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great. I enjoy having it work on my network. I l
on December 17, 2021
Posted by: Grndpa
Verified Purchase:Yes
Not the C8100 but it works great! I enjoyed my C8100.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Too many steps and very small screen/type..........................
Written by a customer while visiting hp.com
Posted by: MsElaineous
Verified Purchase:Yes
Cheap construction. Leaves white streaks on photos. Slow printing of photos. It does handle heavy paper well so far but very disappointed otherwise.
No, I would not recommend this to a friend.
Performance
2
Response from hp.comBy Keith, HP Care, December 23, 2021
Hi there.
I’m sorry to learn that your printer has produced photo prints of poor quality and rendered those prints slowly. It’s no surprise you’re disappointed here. I want to help you resolve this situation, so I’ll provide some resources aimed at making that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c06191659
Next, I suggest that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If any problem persists, I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer has produced photo prints of poor quality and rendered those prints slowly. It’s no surprise you’re disappointed here. I want to help you resolve this situation, so I’ll provide some resources aimed at making that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c06191659
Next, I suggest that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If any problem persists, I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com