Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Dr DGH
Verified Purchase:Yes
NOT at all happy with this 9025 it is a slower printer than my 8610 was!!!!
And I don't know how to connect thsi 9025 with my Insta Print Account ???? HELP!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Michael The Grump
from Centennial, CO
Verified Purchase:Yes
For a basic all-in-one color office printer, this is exactly what I need. It replaces the same model that was destroyed (daughter learning to drive - don't ask!). Easy to get ready, all the basic features, two paper drawers, wireless, all the stuff one needs. The downsides are that it is physically weak and clearly cheaply made, kind of ugly, and it takes many more screen choices than other HP printers I have had to perform simple tasks... like making a friggin copy. Ink is also expensive. Sadly, these weaknesses (delicate, ugly and costly ink) tend to be ubiquitous throughout the greedy industry. Planned obsolesence (sp?). Despite these flaws, it is a decent printer and will be worth it if your teen daughter does not drive through the garage wall into your home office!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Scan dialogue box too tiny, and defaults to 2
on October 24, 2020
Posted by: carljsr
Verified Purchase:Yes
I'd rate it higher if your scanning dialogue box were more legible and usable. In its present form, it is much too small -- 1/4 of the size of the one you had on the model 6968, which I had for a few years. I cannot understand why your company and/or your tech people cannot or will not fix this (which is it?). Yes, when superimposed on top of the one from my 6968 it fits in a single quadrant of the scanning dialogue box for that one. I'd like to know: Is it HP won't fix it? Or HP does not know how to fix it? One of your customer service reps has view my screen and seen the problem, and agreed with me; she said she would report it. HP should be able to update the software automatically to repair this.
Another problem, IMO, though a lesser one, is that when opening the dialogue box it defaults to 2 pages. We should be able to set the default for that. Again, on the 6968 it defaulted to 1, which covers most cases. And with the dialogue box so tiny, it's easy to miss.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
It is a window product. Cannot undo mail because identity not recognized. No visual input confirmation. System said mail deleted but it was not. Now have to go though a dozen on-line “tips” as no w 10 help services. Hp may help. Last problem with W10 took three years to get into computer! Do like keyboard after years with tiny phone keys. Multiple updates poor. W10 is always updating and causing connection to printer(so far can print from
word, other softs unknown yet).
word, other softs unknown yet).
Written by a customer while visiting hp.com
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
Paper gets stuck on feeder and the machine makes a terrible noise. It happens on copying or scanning. Had a HP office jet 8600 for years and had trouble when it didn't print but copied and scanned.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Hearing Man
from Indiana
Verified Purchase:Yes
Works nicely for our small office. Simple to operate. One 9015e we have had for a year, and now we have replaced an 8600 Officejet with this model. Copy in black & white and color is very good, better than the previous 8600 series. Speed is about right. Was easy to setup and we have had zero issues, which is why we purchased another one. We highly recommend this model.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: frogless1
from Adrian, MI
Verified Purchase:Yes
My old printer quit working, so I had to buy a new one. This printer does not need to be connected to the computer by a cable (I didn't realize that at the time of purchase), one less cord hanging around! I hate that you don't get instruction manuals any more when you purchase something new, but, I am learning the new features of the printer. I have never paid this much for a printer before, hopefully it will be worth it. So far - So good!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mina Abq
Verified Purchase:Yes
It’s a nice printer. I have had a little problem scanning to a USB drive and it is loud when it prints. I also had a problem emailing a document to print. Hopefully I can get these bugs fixed.
Written by a customer while visiting hp.com