Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: treetop5
from Falmouth, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] On day one my 9015e HP all in one printer worked perfectly. User instructions are available on the product screen. This is an excellent feature. Today is my third day of use. I am anticipating that my HP will have a long and smooth running life.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
Printer doesn't communicate well with computer
on April 15, 2021
Posted by: EOnrab
from Florida
Verified Purchase:Yes
I purchased a HP printer/scanner as I had also purchased a HP computer and I wanted to be sure there were no "communication" problems between the computer and printer. For a few days, all was good. Now, I cannot scan as the printer says the software isn't on the computer and the computer says it is. It is loaded. However, even though both HP products, they can't reconcile what the problem is. Very disappointed.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, April 15, 2021
Hi there.
I’m sorry to hear that your printer’s scan function stopped working and that your computer’s information conflicts with that of the printer. I can certainly see why you’d be perplexed and frustrated, considering both devices are made by HP. I want you to get the scan function working like it should, so I’ll provide some information I hope will help you get there.
I can’t tell from your review the cause of this communication breakdown, but HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help with this issue, go to the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer’s scan function stopped working and that your computer’s information conflicts with that of the printer. I can certainly see why you’d be perplexed and frustrated, considering both devices are made by HP. I want you to get the scan function working like it should, so I’ll provide some information I hope will help you get there.
I can’t tell from your review the cause of this communication breakdown, but HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help with this issue, go to the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: mrmej
from phoenix, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think this printer has all the buzzers and bells of more expensive printers at a much better price
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Shannon13662
from Massena,NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It awesome HP Officejet Pro 9015e printer I have not had any major problem yet expect sometime its sit to long when I want to print off a homework assignment for college it tells me it is offline then I must shut it down and turn it back one then it works fine. I have always used HP product from laptops, desktops and printers they all last a very long time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MJGross
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new printer! It is fast and prints clearly and was easy to set up and use.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LadyBx
from Bronx, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This printer is wonderful. It prints quickly, the quality is superior, and the features will meet the needs a home office.The value is also reasonable as the cost per page is very low. I highly recommend this printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ChloeOpus
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this printer about one month ago and also qualified for 6 months of free ink. I love the speed of this printer, the easy setup, the many features and benefits of this printer. Although similar to my Officejet 8025, the 9015e is very fast and saves me time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Foghorn TX
from Fort Worth
Verified Purchase:Yes
[This review was collected as part of a promotion.] Read numerous reviews. Some great, some not so much. I purchased it anyway and after two months I think I made the right choice. A very solid printer. A little slow to start printing after you hit the print button, but once it does, the per page print is quick and quality is very good.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com