Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(4,446 Reviews)
Rating breakdown 4,446 reviews
5 Stars
2,893
4 Stars
885
3 Stars
320
2 Stars
128
1 Star
220
83%of customers recommend this product.
(
1,764 out of
2,117)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: Jon358
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great printer I like that it holds 250 sheets of paper hi
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ji je
from Colorado Srings, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this several weeks ago and haven't used the 9015 printer very much because it takes a number of phones calls to get the answers.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Liza Jane
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This printer does everything that I need for it to do.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kraig
from OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product!! Great customer service! 5g compatible !!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JCteach
from Marshville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to upgrade from another printer. Set up was easy. I did have some difficulty, but found it was more my computer, than the printer. So far, I am happy with the printer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: tania71
from Holland, MI
Verified Purchase:Yes
I bought this printer mostly for scanning to email. Unfortunately there are no instructions on how to do that. It asks for an smtp and once I figured it out it gives an error saying to check the printer is connected to network and it is. At the end it doesn’t get configured. Might return it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: richb67
from Cincinnati, Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't wait until I have to print out some checks. I can set the top tray with the checks and not worry about printing on blank paper.
This is my third HP printer, the print quality has always been great and the print speed has always increased from one to the other and they are in the same class of printer.
This is my third HP printer, the print quality has always been great and the print speed has always increased from one to the other and they are in the same class of printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: FRUS
from Ohio
Verified Purchase:Yes
I continue to have issues printing. New router, new printer, and continue to have problems with computer communicating with printer.EXTREMELY UNHAPPY!
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Marco Luisi, HP Care, November 8, 2019
Hi there,
I'm so sorry that the printer doesn't seem able to connect to your computer! We strive to deliver a much more reliable experience from the get-go, so this is very disappointing to hear. Let's see how I can help.
First, one helpful option to explore is our 'HP Print and Scan Doctor' general diagnostic tool. If you're a Windows user, the tool will help identify and guide you through solutions to a wide range of connection/printing issues. You can find a download available at this link: support.hp.com/us-en/document/c03286146
If that doesn't work, please don't hesitate to contact us for support. We would be more than happy to address this further and explore some other solutions with you. With that said, you can get in touch anytime via your preferred method at this link: hp.com/contactHP
I hope this helps and again, my sincerest apologies for these complications.
Marco
HP Care
hp.com/support
I'm so sorry that the printer doesn't seem able to connect to your computer! We strive to deliver a much more reliable experience from the get-go, so this is very disappointing to hear. Let's see how I can help.
First, one helpful option to explore is our 'HP Print and Scan Doctor' general diagnostic tool. If you're a Windows user, the tool will help identify and guide you through solutions to a wide range of connection/printing issues. You can find a download available at this link: support.hp.com/us-en/document/c03286146
If that doesn't work, please don't hesitate to contact us for support. We would be more than happy to address this further and explore some other solutions with you. With that said, you can get in touch anytime via your preferred method at this link: hp.com/contactHP
I hope this helps and again, my sincerest apologies for these complications.
Marco
HP Care
hp.com/support
Written by a customer while visiting hp.com