Customer reviews from hp.com
HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Average customer rating
4.4
(3,542 Reviews)
Rating breakdown 3,542 reviews
5 Stars
2,319
4 Stars
705
3 Stars
263
2 Stars
94
1 Star
161
83%of customers recommend this product.
(
1,165 out of
1,409)
Customer Reviews for HP - OfficeJet Pro 9015 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray
Posted by: WCMJ
from Arizona
Verified Purchase:Yes
At this point all I am willing to say is it is "ok" because the printer does not seem to want to maintain the setting as the default printer. For whatever reason the printer shows "Default: Error". Have not been able to isolate the problem yet
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Charles41
from Maryland
Verified Purchase:Yes
Really like the 2 trays. I can load paper in tray #1 and envelopes in tray #2. The printer recognizes the tray setting for envelopes allowing me to print off a document and follow right up with the envelope without having to remove the paper and replace with envelopes. Wireless printing works fast and accurate.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: L J F
from San Angelo, TX
Verified Purchase:Yes
I still can't get it to scan properly. I can't get anyone on the phone to guide me. I tried to chat, and while I was on hold, for maybe 5-10 minutes of silence I was suddenly disconnected!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: wiAFboy
from Wisconsin
Verified Purchase:Yes
I bought this because I had one in my old office and I loved it. This is a step up, little nicer, but this machine is great. Love the features and the speed it prints!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Faithful1
from Roanoke V
Verified Purchase:Yes
I had to return it. I am waiting on n another to replace the his one. It was defective.
Performance
1
Written by a customer while visiting hp.com
Posted by: Suzyd
from New Mexico
Verified Purchase:Yes
The printer makes lots of squeaky noises before printing. The tray the printed documents comes out on is too short! Do like that there are 2 paper trays and the application partners are fun to explore
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: harpera258
from Pennsylvania
Verified Purchase:Yes
This in terms of quality, this printer is the worst HP printer I have ever owned. My biggest complaint is the the output paper tray does not hold the paper flat and after several sheets they start flying to the floor. Very poor design. The other complaint is the touch screen is very small and not nearly as well designed as the old one on the HP 8620. When entering information such as the pin number for google drive, the screen almost seems to lock up and the numbers end up not being able to be entered properly unless you keep touching the same number until it shows the dot. When printing single sided we accidentally had tray 2 selected for the paper (but the paper was only in tray 1). Instead of it just printing from tray 1, it ended up printing a sheet and then trying to put it back in while another was printing, resulting in multiple paper jams. This happened repeatedly until we found the setting and changed it. Again, very very poor design. Another, issue was I was trying to print from tray 2 double sided, it ran out of paper and should have gone back to tray 1. Instead it first spent at least 1 minute waiting for each paper to "dry" before printing on the second side for each sheet (this is much much longer than normal double sided printing) Then gave an error that there was no paper in tray 2 (but there was paper in tray1....it just wouldn't use it). Scanning was another issue. When downloading the software the recommendation is to use HP Smart, which works for most things. However, it won't scan a pdf to the computer using the printer menus (I believe it does work when using the computer menus instead) Instead, one needs to install the full driver software. The scanning feeder tray is also very small and won't hold nearly as many papers as my HP8620. Overall, worst HP printer I have ever owned.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: LarryB22
from Phila Pa
Verified Purchase:Yes
Should also have app for iCloud and not just google drive
No, I would not recommend this to a friend.
Features
5
Performance
3
Written by a customer while visiting hp.com