Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Pablo LA
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having my 8600 Officejet die after 8 yrs in the middle of printing correspondence, the technical person steered me to the 8025. It is smaller, same functionality, but it seems very cheap in its construction, and the paper tray does not remove, or adjust to the paper size. Putting the ink cartridges in was easy once I figured out how to open the top of the printer to access the carrier. Overall, the printer is adequate. It prints like it's predecessor, and takes up less desk top space. Let's see if it will last as long as the one it replaced.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Lincoln, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] My previous HP printer lost some of its processing ability and I replaced it with this one since the deal was good. This printer seems to have the same abilities as the previous one (as far as I can tell) so I should be able to do what I was able to do before. It serves my rather small needs and it prints the volume stuff that my wife needs and looks like it is a steady performer, which is what we most need. I think the printer is slower than similar printers but my wife doesn't think so. She is the one who needs the volume of output so I am glad she doesn't think it is slow. The printer is probably worth what its list price is and is almost certainly worth the discounted price I got when I called to ask for tech help on my previous printer.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
Nice printer, nice features, cheap paper tray
on September 22, 2019
Posted by: ALLENOO7
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had for a few weeks now.
This is my second HP printer.
First one I liked a lot, until about 6 years later, developed a software bug.
So I bought another hp printer.
Like the features on this one, nice printer except for really really cheap paper tray, that you load the paper in. Would definitely recommend this one if it was not for that.
This is my second HP printer.
First one I liked a lot, until about 6 years later, developed a software bug.
So I bought another hp printer.
Like the features on this one, nice printer except for really really cheap paper tray, that you load the paper in. Would definitely recommend this one if it was not for that.
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I was forced to buy another HP printer after the 2 i owned both failed because of a broken printhead. The new printer wont connect and the ink leaked all over the printer and the other cartridges. besides the fact that Im stuck with the unused ink from the old printers that have never been used. So you tell me how am i doing
No, I would not recommend this to a friend.
Response from hp.comBy Marco Luisi, HP Care, October 16, 2019
Hi there,
I'm so sorry to hear that you kept encountering these printer complications. One of our biggest priorities is providing reliability with our printers, so I regret that we fell short with you. I can assure you that this wasn't at all our intention.
The first thing I'd like to mention is that HP printers generally have a 1-year warranty from their date of purchase. You can make use of it to arrange for a repair or replacement, as long as your warranty is active. To verify this, you can visit this link: support.hp.com/checkwarranty
If your printer is indeed under warranty, I recommend contacting us for support. We'd be more than happy to discuss a replacement. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process a bit, you can gather this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Marco
HP Care
hp.com/support
I'm so sorry to hear that you kept encountering these printer complications. One of our biggest priorities is providing reliability with our printers, so I regret that we fell short with you. I can assure you that this wasn't at all our intention.
The first thing I'd like to mention is that HP printers generally have a 1-year warranty from their date of purchase. You can make use of it to arrange for a repair or replacement, as long as your warranty is active. To verify this, you can visit this link: support.hp.com/checkwarranty
If your printer is indeed under warranty, I recommend contacting us for support. We'd be more than happy to discuss a replacement. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process a bit, you can gather this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Marco
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: ms232
from wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Printing, copying, etc. work very well. But -- the paper tray is very difficult to open and close. It's so stiff that I was afraid to push it in at first for fear it would break. Needs to be re-designed. (They do not replace paper trays.)
No, I would not recommend this to a friend.
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: hpfaninnorcal
from Roseville, CA
Verified Purchase:Yes
I have been using my HP Office Jet Pro 8035 All-in-One Printer for about 5 months now. It's the greatest. It replaced an older HP printer that I had for 7 years. I'm an HP fan for printers. This has many functions that are useful and easy to use. I print photos and you can adjust the paper type for that. I print from computer, copy, scan documents and more. It's easy to print envelopes too. I love the 2-sided printing. The footprint of this printer is a good size and doesn't take too much room. Overall, a great printer. I highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: CaptCyn
from Sarasota FL
Verified Purchase:Yes
I've only had the printer for a week but am satisfied so far. Installation was a breeze and I was excited to be able to print from my smart phone. The only drawbacks are that there doesn't seem to be a power saving mode so I power it off when not in use. Also the come on about the instant ink program turned out not to apply to this model.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: HDMIKE
from Chicago, IL, USA
Verified Purchase:Yes
Only 1 hinge on the top door was attached. Hard to understand how it got packaged up and shipped like that.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com