Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: jodyav
from Oceanside NJ
Verified Purchase:Yes
I HATE it. If I could afford it, I would junk it and buy a Canon as I had previously. Your "Instant Ink" is a scam. I suddenly cannot print - though your website says I am enrolled in Instant Ink. I tried to discontinue it because you never sent me ink and I was out. So, I bought some from your website. Now it says I don't have "Instant Ink" ink cartridges! I just want to print, that is all. I am 71-years-old and disabled. I don't need this.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Anonymous
from Mesa AZ
Verified Purchase:Yes
So I needed a printer. I bought this one because I have always bought HP printers. I signed up for the instant ink because I was suppose to get 6 months of free ink. Well I ran out of ink, I had to wait two days (without ink) for it to arrive, then when it arrived I opened it. When I pulled the tab off of the black ink, it spilled all over my hand and my kitchen counter. So I purchased my own ink. I do need to print, and my printer tells me it is not going to print. It was correct, now I cannot print a thing so I cancelled my instant ink. It still won't print with an ink cartridge I PURCHASED locally. I am so angry, and still I cannot print. I have my own business and I do not have time for this, nor the patience. I am sending it all back, lesson learned. Although I am still not sure what I did wrong, and unfortunately I never really had a chance to review the printer itself as the ink cartridge that came with it did not print many pages. So disappointed.
Performance
1
Written by a customer while visiting hp.com
Posted by: Dan49508
from Kentwood, MI
Verified Purchase:Yes
Printer works great, where it will print wirelessly, or hard wire connected via USB. I was pleased to get my cell phone to print wirelessly. Print quality, no complaints high dpi resolution. A noticeable increase in speed to print pages, as compared to my old HP5740 printer. Prints double side nicely, no errors. Copy and scanning was fast as well, excellent copy work to details. I like it where HP has designed the blue color in this printer. I would buy this printer again, I'm happy with it.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Flyingnuts
from Wentzville, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had many printers, several Hp printers among them. Always I had to download a big file or insert a CD to program my printer.With this printer I just had to go on-line to HP and I was all set. Also HP's Instant Ink Program is the best. Not only do I save money, but I always have ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: CITRONETTE
from Chapel Hill, NC
Verified Purchase:Yes
…and sadly somewhat of a lottery. New printer! Impossible to print from my iPhone as the screen shows “Check printer connected.” when IT IS CONNECTED!!! Perfect G5 strong WiFi… and I have to acquire the patience of Job and persevere at times for half an hour. Crazy!!! This can also being alerted that my HP session has expired so log in again. When things go smoothly the HP 8025E behaves beautifully and YES I know it’s probably the most basic machine and it really should work consistently and not be a frustrating HIT or MISS experience. Btw there is a Case # LEMON 506884904…
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Zeek25
from West Jordan, Ut
Verified Purchase:Yes
I’ve had this printer 3 days and have spent 7 hours working with HP support or on terminal hold still I’d not working. Not one print yet!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Paper changer
from Central Jersey
Verified Purchase:Yes
This feels like a piece of junk. The input tray for paper is under the output tray, which has to be forced out of the way in order to add or change paper color or type. Neither tray slides smoothly. Both are very awkward - typical of cheap plastic parts. I change colors two or three times a day. Or I change to 3-hole punched paper and back. My last HP did not have an output tray that hung over the input tray and interfered with changing papers. The input tray on that machine smoothly slide into place.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
No USB port to scan to and bad paper tray design.
on December 13, 2020
Posted by: Sarf
from South Riding, VA
Verified Purchase:Yes
I carefully compared all HPs as well as other printers. Besides all the other considerations about printer's features I also wanted a printer with a USB port to scan directly to a usb stick. I purchased 8025e because its specs shows that you can scan to usb/pc. To my very disappointment when I got the printer I dont see any usb port to scan to. I am considering to return the printer. Also paper tray has cheap plastic and bad design. Hard to come and hard to feed paper.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com