Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Robert Strom
Verified Purchase:Yes
We finally got it working and everything is great.
Written by a customer while visiting hp.com
Posted by: Nonec
from Hurley, NY
Verified Purchase:Yes
difficult to use...
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: terig
Verified Purchase:Yes
I have not used it much, but seems to be a nice printer; much quieter than previous models or other brand printers. It does not take up much space and is lighter than I expected. The setup was much easier than I expected - I used the recommended process, my iPhone.
Written by a customer while visiting hp.com
Posted by: Karen Green Berry
from Georgia
Verified Purchase:Yes
I enjoy this printer so far. I have not had it for a long time, but i'm used to buying HP products. I have come to appreciate it's great products and even greater technicians who are there to assist with any problems that i have.
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Bought it Just in Time
Verified Purchase:Yes
I purchased the 8034e printer recently and so far I have been well pleased. It was reasonably easy to setup and has functioned well from the outset in our home office. It is also compact in comparison to the 8610 that it replaced! That is a real plus.
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Betty P
Verified Purchase:Yes
Although the tech support was good, the printer itself is not as good as my last one HP8620. It seems to be cheaply made and slower. When I purchased the sales rep said it was comparable to my old printer. It definitely is not! Very disappointed
No, I would not recommend this to a friend.
Value
3
Quality
2
Response from hp.comBy Keith, HP Care, March 12, 2023
Hi, Betty.
I’m sorry that you’re disappointed with your printer. I can certainly understand why a general dissatisfaction with workmanship and slower print speed than your previous HP printer would be a dubious start to ownership. I want to help you have a better experience going forward, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
For additional help with difficulties, or to learn more about your printer and all its features, you can access the main user manual, troubleshooting guides, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry that you’re disappointed with your printer. I can certainly understand why a general dissatisfaction with workmanship and slower print speed than your previous HP printer would be a dubious start to ownership. I want to help you have a better experience going forward, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
For additional help with difficulties, or to learn more about your printer and all its features, you can access the main user manual, troubleshooting guides, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
It is not right requiring exclusivity HP ink. I thought Hewlett -Packard was better than that.
on March 15, 2023
Posted by: Anonymous
Verified Purchase:Yes
Beware of HP ink exclusively.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Waldorf MD
Verified Purchase:Yes
Very happy with my new printer. I think instructions coul have been much better
I finally figured it out. Going from one HP to another's not the same.
I finally figured it out. Going from one HP to another's not the same.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com