Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Gomez A
Verified Purchase:Yes
Looked long and hard to replace old Canon ink jet printer. Canon has many photo printers but I did not like the quality. This printer is solid and more than I need but the quality is the difference. We shall see how the ink cartridges hold up and the cost to replace
Written by a customer while visiting hp.com
Posted by: Alsabsboy
from Sonoma Wine Country
Verified Purchase:Yes
Recent purchase. Set-up was uncomplicated. Looking forward to trying many of the featured.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: La Tinta
from New York
Verified Purchase:Yes
use for home office, great printer for the money, the eprinter and efax works great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a wonderful HP OfficeJet Pro 8025e AIO but, it is too early to rate.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Westminster, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] My HP Officejet Pro 6978 broke and HP support replaced it with a newer and faster HP Officejet Pro 8025e
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dee0416
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's been a month or so and I am really pleased with this printer. I have a greeting card program and it prints both sides of the card perfectly....I don't have to touch the paper until it's done. The scanner works well. I am very pleased with this machine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JJBinArlington
from Arlington, VA
Verified Purchase:Yes
This was my second HP all-in-one printer and it may be my last. My previous one only lasted 18 months. When I received this one I was very upset that there is no USP drive insert, which my last one had. Having to scan to a computer is much less convenient. Additionally, only one page can be scanned at a time a s it seems to only scan as a jpeg. I prefer PDF so I need to convert it once received on my computer. I honestly hate the thing but couldn’t see how to select zero stars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: JimiLee
from Columbia, Missouri
Verified Purchase:Yes
If it would print photos it would be a great printer for me but as I like to print pics of my grandkids I am unable to use this
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Keith, HP Care, January 4, 2022
Hi, Jimi.
I’m sorry you’ve encountered difficulty with your printer in terms of functionality. It’s easy to understand why you’d be disappointed if you were told this device doesn’t have the photo-printing capacity you want for printing images of your grandkids. I want to help you learn more about the device so you can get all you need from it, so I’ll provide some clarifying information and resources.
First, this printer can accommodate photo paper and print photos. I recommend that you consult the main user manual, which you can find on our support site. You’ll find tips for loading different types of media in section two, and directions on printing from computers and mobile devices in section six. Find that manual here:
- www1.hp.com/ctg/Manual/c06940368.pdf
Next, you can find that manual as well as how-to documents, troubleshooting guides and software updates for your printer here:
- support.hp.com/us-en/product/model/37934576
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’ve encountered difficulty with your printer in terms of functionality. It’s easy to understand why you’d be disappointed if you were told this device doesn’t have the photo-printing capacity you want for printing images of your grandkids. I want to help you learn more about the device so you can get all you need from it, so I’ll provide some clarifying information and resources.
First, this printer can accommodate photo paper and print photos. I recommend that you consult the main user manual, which you can find on our support site. You’ll find tips for loading different types of media in section two, and directions on printing from computers and mobile devices in section six. Find that manual here:
- www1.hp.com/ctg/Manual/c06940368.pdf
Next, you can find that manual as well as how-to documents, troubleshooting guides and software updates for your printer here:
- support.hp.com/us-en/product/model/37934576
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com