Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Customer Rating
5
I haven’t even had time to open it yet. I expect the same quality if other HP products. By
on January 31, 2023
Posted by: Dean G3
from Washington Indiana
Verified Purchase:Yes
HP 8024e C printer.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Inga C.
Verified Purchase:Yes
Extremely slow machine.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 6, 2023
Hi, Inga.
I’m sorry to hear that your printer has rendered prints slowly. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you make sure your printer performs reliably for any of your printing needs. I hope the resources I’ve listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If print speed does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has rendered prints slowly. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you make sure your printer performs reliably for any of your printing needs. I hope the resources I’ve listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If print speed does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: "Frustrated" is my name!
Verified Purchase:Yes
I can get it to "find" my computer!
Response from hp.comBy Keith, HP Care, February 16, 2023
Hi there.
I’m sorry that your printer has not found and connected to your computer like it should. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you get the printer hooked up and working properly, so I’ll direct you to some resources aimed at reaching that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/37934576
If the printer and your computer still won’t connect, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry that your printer has not found and connected to your computer like it should. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you get the printer hooked up and working properly, so I’ll direct you to some resources aimed at reaching that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/37934576
If the printer and your computer still won’t connect, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: it does not matter
from Bronx, NY
Verified Purchase:Yes
The placement of the functions panel is in an odd location, and if the printer is on a low desk, the user must stoop down to operate the panel functions; horrible! Further, the paper tray is tricky to open to put in paper, and last, when a print is completed, the paper flies out onto the floor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Npgh
Verified Purchase:Yes
Easy set up.. I just followed the directions, carefully.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
THE BEST PRINTER EVER!!!!
on June 10, 2019
Posted by: Victor74
from Jersey City , NJ
[This review was collected as part of a promotion.] I love this printer , my employees love this printer . We have been printing from are cellphones, laptops, desktops. My daughter and son are in college and these have been emailing the printer from school printing their work so when they get here its already done smdh. I feel like a have a new memeber of my family with this printer its everything plus some ... HP you did that for sure . A must have at home and at work Thank HP for making such an innovative printer .
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Kimbie
from Odum, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a HP printer before, a much older model. I hesitated purchasing another but I am thrilled so far!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Debbie P
from Waikoloa, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new printer has been a God send! It was easy to set up and very easy to use! it has all the features of an office printer but it has a small foot print on my office and provides all the wonderful features that we need.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com