Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Epson man
from Beatbeck, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just not worth it. I should have bought an Elson.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Happy printer lady
from California
Verified Purchase:Yes
I really like this printer. The install was super easy my 12 year old son did it quickly on his phone. The printing quality is excellent, the notification are easily understood. The only thing is that the lid to change the cartridge doesn't just lift up as easily as impiled you need to hold down the little button on the left hand side.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: kjhsdffkjgyiudrrthjuwebei
from Odenton
Verified Purchase:Yes
The printer arrived quickly. It works well and the copies are clear. It is a compact printer that looks good and does not take up as much space as previous printers I have owned.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
8025e is good, but replacing one HP shouldn't be selling
on November 9, 2022
Posted by: mamouse
from Denver, CO
Verified Purchase:Yes
I just got my 8025e printer up and running and it is fine. But I give this one star because it is replacing the 2700e printer I purchased less than 6 months ago and it never worked properly for more than 3 days running. I put in multiple calls to tech support and they were fantastic in spending hours getting it fixed. But the hours they were working on it also meant I was spending hours working with them - hours I could have used in much better ways. It is a low cost printer 2700e and it should not be sold. I still had to pay for it, plus a new one, thus I lose and HP wins. HP should not be selling 2700e.
Value
1
Written by a customer while visiting hp.com
Posted by: tiki printer
from texas
Verified Purchase:Yes
good product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have not set-up my new printer yet so I have no idea what I think about it!!
Written by a customer while visiting hp.com
Posted by: Erebus Licking
from Licking, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] When trying to print on a half sheet of paper it doesn't include an option to put the paper in as 8.5 x 5. I have to continually use a full sheet of paper which is a waste!!!
No, I would not recommend this to a friend.
Features
1
Performance
4
Written by a customer while visiting hp.com
Posted by: Shadowfi
from Naperille, Il
Verified Purchase:Yes
I will never purchase HP again send the printer with no manual
for the setup and I can't find it on the internet. So I have a printer and can not use it
for the setup and I can't find it on the internet. So I have a printer and can not use it
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Marco Luisi, HP Care, November 18, 2019
Hi Jason,
I'm so sorry to hear that the lack of instructions prevented you to set up your printer. Our intention is to always provide a seamless experience from the start, so I can imagine how disappointing this was.
Here are some documents I thought might be useful:
- First Time Printer Setup: support.hp.com/document/c06238037
- User Guide: hp.com/ctg/Manual/c06291142.pdf
If the complications continue, please contact us for support. We're always more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Marco
HP Care
hp.com/support
I'm so sorry to hear that the lack of instructions prevented you to set up your printer. Our intention is to always provide a seamless experience from the start, so I can imagine how disappointing this was.
Here are some documents I thought might be useful:
- First Time Printer Setup: support.hp.com/document/c06238037
- User Guide: hp.com/ctg/Manual/c06291142.pdf
If the complications continue, please contact us for support. We're always more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Marco
HP Care
hp.com/support
Written by a customer while visiting hp.com