Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Mr M&*^%$$% To*&^(
from Ohio
Verified Purchase:Yes
Plastic Junk
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, March 13, 2023
Hi there.
I’m sorry you’re dissatisfied with your printer. I can’t tell from your brief review what specific issues you face, but I want to help you navigate whatever those are. I hope the resources I’ve listed below guide you to that end.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/help/printer
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry you’re dissatisfied with your printer. I can’t tell from your brief review what specific issues you face, but I want to help you navigate whatever those are. I hope the resources I’ve listed below guide you to that end.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/help/printer
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I will never buy another HP Printer
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, March 14, 2023
Hi, Bobby.
I’m sorry you’ve had a bad experience with your printer. I can’t tell from your brief review what specific problems you’ve encountered, but your frustration is clear. I want to help you resolve whatever issues you face, so I’ll suggest some resources aimed at making that happen.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/help/printer
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/37934576
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry you’ve had a bad experience with your printer. I can’t tell from your brief review what specific problems you’ve encountered, but your frustration is clear. I want to help you resolve whatever issues you face, so I’ll suggest some resources aimed at making that happen.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/help/printer
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/37934576
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Miss Jones
Verified Purchase:Yes
I like the printer as it was more than I expected. Once it was set up, it was easy to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
My experience with the Pro 8025
on May 31, 2019
Posted by: R88rv934hpeprintcom
from West Palm Beach, FL
[This review was collected as part of a promotion.] Hi I decided that is gonna be more productive if I do my review as I unbox. So the first thing I notice maybe it`s because I`m doing a review there was no power cord in the box luckily I have one around the house. I downloaded the app very smoothly on my iPad Pro and is automatically pointing me to set up the printer, it`s also prompted me to automatically log into my home Wi-Fi network. It quickly signed me into my network and allowed me to skip the registration which I`m not really interested in doing. I`m going to load the ink I`ll be right back to tell you how easy or not that was.So I was able to load the ink in the paper pretty smoothly those individual cartridges are a bit annoying but I was able to get the printer is set up now I`m about to try to print.I love the WiFi feature and I was able a print some very crisp photos from my gallery. The ease of it and the print quality prompted me to print a photo on glossy paper, superb!I printed about 5 pages of text, I love the speed. The scan feature allowed a quick copy of an old photo. Overall the setup and use took 15 just minutes and the printer works great.As a home user I feel it`s too big. My space is limited but this equipment would work great in an office environment. It quiet, quick and multi useful. 1. What does the product do well?The print quality is excellent.2. What is your favorite feature?The quick out of box setup.3. Are the product instructions clear?Yes4. Is the product easy to assemble?Yes5. How does the product compare to similar products you have used? Compared to what I used this printer excels in print quality.6. Does the product meet your quality expectations?Yes and I expect a lot from HP7. What improvements would you suggest?Smaller size.8. What is your overall impression.Work great and was easy to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Officejet Printer has all features needed
on June 14, 2019
Posted by: ET 1966GT 390
from Newalla, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer one month ago and have been able to do everything needed to run a small business, it has all of the features you could ask for and then some, i'm very satisfied with everything it can do.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Measam
from Az
Verified Purchase:Yes
Not good for writing checks, you have to complexly remove the paper drawer to put the checks in. My 6600 you could just lift the flap & slide the checks in.
No, I would not recommend this to a friend.
Features
1
Performance
4
Written by a customer while visiting hp.com
Posted by: Momm
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Prints good but being on phone for 3 hours with a non-English speaking person trying to get printer set up was ridiculous....and ended up setting it up myself
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Difficult to set up & touch screen to small
on December 16, 2019
Posted by: Chelsey1
from Southington, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Jet pro 8600 that was replaced by 8025 was a much better and easier copier/fax and scan to operate. The touch screen on the 8025 model is to small
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, December 18, 2019
Hi, Chelsey.
I’m sorry to hear you’re dissatisfied with your printer in terms of the setup process and the size of the touch screen. This combination seems frustrating indeed. Because we want all our customers to have good experiences with our products, let’s see whether I can give you some useful information.
First, here’s a link to troubleshooting guides, user manuals, tutorials and other material related to this printer:
- support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623
In case you still need it, there’s a guide to setup issues in that collection.
Beyond that, if you have questions or need help, you can reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I’m sorry to hear you’re dissatisfied with your printer in terms of the setup process and the size of the touch screen. This combination seems frustrating indeed. Because we want all our customers to have good experiences with our products, let’s see whether I can give you some useful information.
First, here’s a link to troubleshooting guides, user manuals, tutorials and other material related to this printer:
- support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623
In case you still need it, there’s a guide to setup issues in that collection.
Beyond that, if you have questions or need help, you can reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com