Hi there.

I’m sorry you’ve run into difficulty with your printer. I can’t tell from your brief review what specific problems you’ve encountered, but your frustration is clear. I want to help you resolve whatever issues you face, so I’ll suggest some resources aimed at making that happen.

First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics

For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/37934576

If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help

Keith
HP Care
hp.com/support