Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Dizzy Chic
from South Carolina
Verified Purchase:Yes
It prints unlike my last printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: don203
from Augusta, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased several HP All-In-One printers over the years, however this one (HP Officejet Pro 8025) is NOT a Pro by any means. I scan a lot of photos for ancestry work. The scanner option on this printer does NOT allow for cropping when scanning. This means I have to scan each and every photo no matter what the size separately. This will make my work extremely more time consuming and difficult. I used to be able to scan several photos at a time crop each out individually and save them with there own file name. This printer only allows us to scan individual photos or if I scan several at a time they will all end up being on one page, then a lengthy process of separating them and renaming each with another file name. This has turned back progress on the scanning function on the HP Printers... this is very sad indeed!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Chelsea, HP Care, July 2, 2019
Hi there,
I'm so sorry to hear that you've had some trouble cropping when scanning. I understand how inconvenient this must be to your ancestry work, so I'd like to make sure we get this resolved for you.
What I'd recommend is reaching out to us for support so we can work through this with you. We're always more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We hope to speak with you soon and again, my sincere apologies.
Chelsea
HP Care
hp.com/support
I'm so sorry to hear that you've had some trouble cropping when scanning. I understand how inconvenient this must be to your ancestry work, so I'd like to make sure we get this resolved for you.
What I'd recommend is reaching out to us for support so we can work through this with you. We're always more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We hope to speak with you soon and again, my sincere apologies.
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Dr. Curtis
Verified Purchase:Yes
Within the first week, unit has gone offline. I have to unplug and plug it back it to reset the printing capability.
Written by a customer while visiting hp.com
Posted by: Me Tom
Verified Purchase:Yes
I’m locked out and can’t use the printer, without giving credit card info.
Written by a customer while visiting hp.com
Customer Rating
1
Difficult, Difficult, Difficult to use!!!!!!!
on February 9, 2024
Posted by: Anonymous
from Collingswood, New Jersey
Verified Purchase:Yes
It is the worst printer I have ever owned.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dabcakes
from Sacramento
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just what we needed. Salesperson was right this is perfect for our needs.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JK89130
from Las Vegas
Verified Purchase:Yes
I had the former verson of this printer and it had a port where you could use a jump drive to scan documents etc. to. This new version does not have it and is very inconvenient!
No, I would not recommend this to a friend.
Value
3
Quality
2
Written by a customer while visiting hp.com
Customer Rating
2
Paper tray cover is frustrating to open and close.
on February 8, 2024
Posted by: Anonymous
Verified Purchase:Yes
I like everything about this copier except the paper cover which is poorly designed and is so frustrating when I want to copy on both sides of a sheet to save storage space and paper. I print my stock report every day and want to print 2 reports on one sheet of paper. The cover is a problem to remove and insert a page that was printed on one side the day before and replace the cover. It is very frustrating.
Written by a customer while visiting hp.com