Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Anonymous
Verified Purchase:Yes
Received at estimated time and Easy to set up now is working great .
Written by a customer while visiting hp.com
Posted by: Jonathan P
Verified Purchase:Yes
Very good printer, but HP smart is horrible. And the requirement to sign up for the ink program to use the printer is corrupt.
Written by a customer while visiting hp.com
Posted by: Celiamay
Verified Purchase:Yes
Great printer and fax for the price
Written by a customer while visiting hp.com
Posted by: R Cook
Verified Purchase:Yes
Works great!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I cannot get it to work with my internet connection
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, February 22, 2023
Hi, Shirley.
I’m sorry that your printer has not connected to the internet via your network like it should. I can wholly understand why that would be a troubling start to owning a new device. I want to help you get the printer hooked up and working properly. I hope the resources I’ve listed below reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/37934576
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not connected to the internet via your network like it should. I can wholly understand why that would be a troubling start to owning a new device. I want to help you get the printer hooked up and working properly. I hope the resources I’ve listed below reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/37934576
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from TN
Verified Purchase:Yes
Works, Kinda. I changed router and network name and now it can’t find the network. FYI…..the PC inches away can.
No, I would not recommend this to a friend.
Value
4
Quality
5
Response from hp.comBy Keith, HP Care, February 22, 2023
Hi, Dan.
I’m sorry that your printer has not re-established its connection to your Wi-Fi network since you got a new router and changed the network name. I can certainly understand why this would be perplexing and frustrating, considering your computer situated close to the printer connects OK. I want to help you resolve this problem. I hope the resources I’ve listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If the printer still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not re-established its connection to your Wi-Fi network since you got a new router and changed the network name. I can certainly understand why this would be perplexing and frustrating, considering your computer situated close to the printer connects OK. I want to help you resolve this problem. I hope the resources I’ve listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-officejet-pro-8030e-all-in-one-printer-series/38023433
If the printer still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Ralph M
from Randolph, Vermont
Verified Purchase:Yes
I had my old HP 6600 for years, wanted a upgrade! I had issues setting up, but HP Customer service was excellent helping me through the issues.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Nanc S
Verified Purchase:Yes
So far, so good. As the title says, I needed tech support to set up the printer. I am going to have to call back, because I tried to set up the fax myself and couldn't. The materials used seem flimsier than the old HP printers I had Print quality is good so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com