Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Yoyomom
Verified Purchase:Yes
Absolutely love it! Very satisfied!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I am delighted with my new All-in-One printer. HP technical people were most helpful in updating the printer drivers.
Written by a customer while visiting hp.com
Posted by: SJP66
from Chicago suburb
Verified Purchase:Yes
Ordered on-line to replace my HP printer that lasted for ten years! Delivered within three days and very easy to install.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Sheltiex3
from New Jersey
Verified Purchase:Yes
We've had this printer about 2 weeks. This one was the easiest ever to set up. Great print quality
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I continually get paper jams. I use this as a home printer so I don't print that many copies but it seems that I get a paper jam about every third time I try to print. Not happy!
No, I would not recommend this to a friend.
Quality
2
Response from hp.comBy Keith, HP Care, January 24, 2023
Hi, Ray.
I’m sorry to learn that your printer has experienced such frequent paper jams. It’s no wonder you’re unhappy, considering you use the device infrequently but see a paper jam one of every three times you print. I want to help you remedy this problem. I hope the resources I’ve listed below make that happen.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/hr-en/document/ish_2041450-1757203-16
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer has experienced such frequent paper jams. It’s no wonder you’re unhappy, considering you use the device infrequently but see a paper jam one of every three times you print. I want to help you remedy this problem. I hope the resources I’ve listed below make that happen.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/hr-en/document/ish_2041450-1757203-16
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Neededforwork
from Texas
Verified Purchase:Yes
I've had the refurbished printer/fax for a few weeks now, and it works perfectly. No issues, works as good as a new one.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
A great printer for family and Small Business!
on January 25, 2023
Posted by: BJBJR
from IOWA
Verified Purchase:Yes
Great product
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: PM4U
from Long Beach CA
Verified Purchase:Yes
Arrived right on time and worked like a new printer relight out of the box. Couldn’t be happier.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com