Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: jjtape
from new york
Verified Purchase:Yes
don't like the idea of having an open port to my printer.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: JN2017
from Moreno Valley, CA
Verified Purchase:Yes
Great features but some are slow.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: BobCs
from Diamondhead MS
Verified Purchase:Yes
Great printer ( a little big) but that is not an issue. Just got a little confused on the Black ink cartridge that was shipped with the printer and just got a bigger Black Ink cartridge shipped separately. I am a member of instant ink and love the service getting ink before you need it.
Also member of Smart Friend support that is an OUTSTANDING service.
Also member of Smart Friend support that is an OUTSTANDING service.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
I do not like the printer.It is slow and takes too looooooong to fire up and shut down.I regret why i bought it. I should have stuck with my old Officejet Pro 9015
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, January 11, 2023
Hi there.
I’m sorry to hear that your printer has rendered prints so slowly, and that it has taken so long to start up and shut down. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you remedy these issues. I hope the resources I’ve listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If print speed does not improve to your satisfaction – and for input on why the device has taken so long to start up and shut down – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has rendered prints so slowly, and that it has taken so long to start up and shut down. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you remedy these issues. I hope the resources I’ve listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If print speed does not improve to your satisfaction – and for input on why the device has taken so long to start up and shut down – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: S. Bonsall
from North Carolina
Verified Purchase:Yes
Loving my new printer! Prints fast & is very clear!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Maryland senior
Verified Purchase:Yes
Reliable, attractive and easy to use printing, scanning and copying . Hp support completed the installation in a helpful and courteous way.
Written by a customer while visiting hp.com
Posted by: GWEN M.
from LYNDHURST, OHIO
Verified Purchase:Yes
COLOR PICTURES ARE NOT AS SHARP AS HP 8620; PAPER HOLDER EXTENSION FOR PRINTING LARGE QUANTITIES IS POORLY CONSTRUCTED. WISH I COULD CONTINUE TO USE OLD PRINTER.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Kairos Bill
Verified Purchase:Yes
Great customer service re printer and Instant Ink program. Competent, pleasant and professional service is such a surprise in this day and age.
Written by a customer while visiting hp.com