Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Mr Jack
from Centreville Md
Verified Purchase:Yes
I just received my printer last week and set it up. This printer works very well and I would recommend it to all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Ur Mama
Verified Purchase:Yes
I was lead to believe that this printer can make 2 sided to 2 sided copies. Unfortunately it cant be done without a complicated process. Hate it. i may return this printer.
Written by a customer while visiting hp.com
Posted by: DrAuggie
from Henderson, NV
Verified Purchase:Yes
It is ok. Had some serious difficulty getting everything set up. The scanner took the longest to get to work for some really weird reason. Very frustrating. If I plug a printer into a computer, I should not have to "log in" anywhere but the computer to get the darn thing to work.
Written by a customer while visiting hp.com
Posted by: Thomas F
from Newark, DE
Verified Purchase:Yes
I was disappointed with this printer. It prints very clear copies but the scanner does not do 2-sided scanning. Nothing in the description says anything about this limitation. My previous (older) HP printer was able to do 2-sided scanning. Since I was depending on using this printer to scan a large number of documents, I had to purchase a stand alone scanner from an other vendor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Arleen C
Verified Purchase:Yes
Waiting for a computer specialist to come to my house to install it
Response from hp.comBy Keith, HP Care, September 12, 2022
Hi, Arleen.
I’m sorry to hear that your printer has not completed the process of setup and connection. I can understand why needing to hire a tech professional to get the device working would be a frustrating start to ownership. I want to help you get the printer installed and working properly, so I’ll offer some resources and information I hope will reach that end.
First, if the technician has not visited your home yet, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/37934576
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not completed the process of setup and connection. I can understand why needing to hire a tech professional to get the device working would be a frustrating start to ownership. I want to help you get the printer installed and working properly, so I’ll offer some resources and information I hope will reach that end.
First, if the technician has not visited your home yet, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/37934576
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
Hard to scan documents with HP OfficeJet Pro 8025e
on October 11, 2022
Posted by: Anonymous
from Portland, Oregon
Verified Purchase:Yes
If you have a Mac computer, you can’t just push the button on the printer to scan a document. Instead you have to use an app on your mobile phone and many steps later you can scan the document. It was not this way with my last ho printer. It was not mentioned in the information on the printer. I am very difficult!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: tlatimer36
from Okemos, MIchigan
Verified Purchase:Yes
As always great hardware but software installation is poor
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RayXXX
Verified Purchase:Yes
This is my fourth H.P. printer, quality and dependability,what more to say.
I would recommend this to a friend!
Written by a customer while visiting hp.com