Hi there.

I’m sorry to hear that your printer has not connected wirelessly like it should. It’s easy to understand why that would be a frustrating setback. I can’t tell from your review whether this happened during the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.

First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics

You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/37934576

If you need further assistance with setup, connection or anything else, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help

Keith
HP Care
hp.com/support